Skip to main content

Kelly's Auto Sales Inc.

(68 reviews)
Visit Kelly's Auto Sales Inc.
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–5:00pm
Sunday Closed
(330) 409-4064 (330) 409-4064

Reviews

(68 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly's Auto Sales Inc. from DealerRater.

Want to share your experience with this dealership?

Write a review

disappointed Be Aware

If you are an out of state buyer, Be Aware that Ohio has no safety standard inspection, and no emission testing on your auto you are purchasing. If you take your car home to say, Pennsylvania, you will have 30 days to put it right by your state standards. In my case, I purchased a 2002 Chevy s10 truck, and drove it home 100 miles to Pennsylvania. On the second day home, the right front wheel bearing began to make an awful sound. I took it apart to find only a finger full of grease coating the bearing that should have been packed abundantly full of grease. Both bearings were like this. Then on Saturday, day six, the SES light (service engine soon or "check engine" light) came on. The car will not pass a State mandated emission test in this condition. Reading the code found the problem to be Evap system related P0440, a vague problem somewhere in the fuel system. I checked all the possible problems and did all the recommended stuff finally took it to a mechanic. I called Mike told him of the problem and asked if they might have re-set the light. He said 'they might have "to see if it would come back on or not."' Not committing to saying yes or no but Be Aware if you have to pass this test they "might have." Mike pleads 'he don't know because they come off the truck..'. I paid 5995 for this truck. I washed it today and the paint on the front fascia beneath the bumper washed off with a garden hose. It needed a right front upper ball joint and sway bar linkage to pass safety inspection. Mike likes to act like they are a five star rated car lot. But he is no better than any other place... maybe worse because you will expect to be treated right. And the cars LOOK so good. LOW MILES! He offered no help when I told him of this disappointment. "The truck is not living up to it's billing" I said. "And I paid a lot for this truck". REMEMBER THEY MIGHT HAVE RE-SET THE LIGHT TO SEE IF IT WOULD COME BACK ON OR NOT. Mine did.. make a note of that MIKE.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Dealer response

Ralph I am sorry for the overlooked issues with your purchase. I will be glad to make it right with you any way I can. Thanks

Great Dealer

Although I did not purchase a car during my visit to this dealership I can say they were the only one who did not swarm me like the other dealers did. A simple greeting when I arrived and to let them know if I had any questions or they could help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the positive review even though we couldn't help you into a vehicle.

Ford escape

My wife and I recently purchased our third vehicle from Kellys auto sales. This was our first and only stop on the auto mile. These guys took care of us all three times and made us great deals every time. We couldn't be any happier. Stop in and check out the great selection at Kelly's at Perry & Tusc!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are glad to see you are happy to continue to bring your business here with us and we hope to see you again in the future! Thanks

Worth the drive

I previously posted I had bought a vehicle that malfunctioned on the way home...Kelly's stood behind their product and have been great to work with!. I would drive 3 1/2 hours again to buy a vehicle from Kelly's!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are glad we could work together and get the problem resolved. Thanks for making the long drive to shop with here!

Malfunction

Last Friday, we drove 3 1/2 hours to purchase a vehicle and Mike was pleasant to work with and the transaction was quick but we were about 1 hour into our drive home when the vehicle started stalling out on the intersate and the check engine light came on. We called Mike and he suggested we take it to an Autozone and get the code...which we did. We are still waiting to see what, if anything, Kelly's is going to offer under these circumstances. I have read good reviews about Kelly's so I am hoping they come through with a reasonable solution. I will repost to let others know the outcome.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Dealer response

Im sorry for the problems you had with your new car. We will make a strong effort to help you out anyway we can. Thanks

nice cars!!

I recently was in need of a new car and after stopping at several dealerships up and down lincoln way I found my car at Kellys. Their variety of cars caught my eye so I stopped in and Mike helped me find the one for me. I purchased a Mitsubishi Eclipse from here it was serviced and very clean! I cant thank you guys enough for the great car! Stop in here when shopping for a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are glad we could help you into your new Eclipse. Thanks for shopping here!

kellys has my recommendation

I highly recommend stopping at kellys when shopping for a quality used car! I made my first purchase here and I will be back again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you very much for your business.

Happily driving my new Car!!!!

I shopped at many other places before stopping here and it just seemed like everyone wanted to get my money and thats all they cared about. Mike at Kellys took his time to help me and find the car for me!I couldnt be any more satisfied. I will let my friends know about Kellys! Thanks Mike!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are happy when our customers are happy. Thank you for the business.

Thankful

Its been a week now since I purchased my 4th car from Kelly's. They are good people to buy from. When I went to buy a car I did my homework ahead of time for the car(s) I planned to look at. So when I found what I wanted (needed) for my family I talked to Mike and Kelly and as the three previous purchases it went well. I highly recommend you always do your purchasing homework, know what you need and buy it from Kelly's Auto sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for continuing to shop with us Rick. We hope to see you again in the future for your next purchase.

buying a used car made easy

purchased a chevy cavalier here for a great price. kellys offered many different cavaliers and helped me with the one for me. im very happy with my purchase it was already serviced and cleaned. thanks again for the great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for being a great customer and we hope we can continue to earn your business in the future!