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Kelly's Auto Sales Inc.

(68 reviews)
Visit Kelly's Auto Sales Inc.
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–5:00pm
Sunday Closed
(330) 409-4064 (330) 409-4064

Reviews

(68 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly's Auto Sales Inc. from DealerRater.

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Excellent Dealership. 2nd purchase!!

About 2 yrs ago purchased my Explorer from Kelly's. Never ever had an issue with it. I stopped in Wed. to get an idea of what trade in value would be as I was really needing to find a truck though not planning on buying one yet. Well, Mike said no problem and suggested I look at the trucks anyways while they checked Explorer. I was somewhat looking at higher end but nothing quite clicked..then Mike came over and suggested Dodge Ram. After looking over realized it was exactly the truck I needed and at affordable price. Test drove and I loved it!! Long story short, Mike made it happen!! Trade in price, financing and I was driving it home. Totally unexpected surprise of my day. I really appreciated being treated as a valued customer! Thanks Mike for a great experience. Recommend Kelly's 100%.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sandi, Thanks for the positive review on our dealership. We are glad to keep you a happy customer. Thank you for coming back to us again for another purchase! We take pride in customer satisfaction!

Highly recommended!!!

I would like to recommend anyone in the used car search to shop here. I jumped on their website after hearing several good things and found multiple vehicles meeting my search criteria. I found multiple photos and a free carfax per vehicle which impressed me immediately. I stopped in after work with my son and delt with Mike and he was a very laid back salesman and helped us greatly. He offered us bank financing and even beat my banks interest rate and had me in and out and driving a car home very quickly. I am very pleased with my experience at Kelly's and would like to share it with anyone who reads this review. They are very organized and have very nice cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Amy, We make a strong effort to make purchasing a car with us a easy experience. We are glad we could satisfy all your car buying needs and hope to see you again. Thanks!

Dodge Ram

Im very pleased with my truck. Will highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

William, We are glad you are happy with your Dodge Ram purchase. Please keep us in mind for any future purchases. Thanks!

Quick and easy

I purchased my vehicle here and the service I received here couldn't of been better. I seen the car online went in for a test drive negotiated a price,signed the papers and was on my way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are glad to make your buying experience 5 stars. Please stop and see us again in the future. Thanks!

Never got ahold of me regarding car

I sent several request to see if the dodge charger they had online was still available and never received a reply

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We are sorry that you never received a reply about the Charger. It is not our intention to overlook any requests to anyone about a vehicle offered for sale.

Best place in town to shop

Kelly's Auto Sales 5 stars in my book! They have a great selection of low mileage Vehicles. Their cars are serviced on site and they have car faxes for every car. My buying experience was simple and fast. Don't take my word for it stop in and see yourself!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Shane, Thanks for the 5 star rating. We are glad to make you happy with your purchase. Thanks!

Great Car, Fantastic Price !

We recently bought a 2009 Volvo s40 from Kelly's. Vehicle was in immaculate shape and was unbelievably priced. Financing was a breeze. Could not have been any happier with my purchase, would not be afraid to buy here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sean, We are glad you are happy with your Volvo! Please stop and see us again. Thanks!

They sold me a awesome car for a awesome price

My friend recommended me to shop here but of course I shopped around before making my purchase. I browsed at many local car lots in the area but decided to take my business back here. I got the best buy here. Salesman treated me very fair and let me browse and test drive multiple cars with out any pressure. I had a great experience here and will be back again. See ya guys in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dean, We take pride in our prices and our inventory. We are glad you are happy with your new car and hope to see you again. Thanks!

Five stars!!

I recently purchased a car here for my son. My son was searching the Internet for cars and these guys kept popping up in our searches. So we took a ride down their on a Saturday found many cars in our price range. Kelly was helping us and he was very helpful and pressure free. He presented carfax reports for every car we looked at before we could ask. He even let me take the car to our mechanic to have it inspected. We are 100% happy with our purchase at Kellys. I would recommend anyone to go here for a pressure free smooth experience. Thanks Kelly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are glad that you are 100 percent happy with your purchase! Please keep us in mind in the future. Thanks!

satisfied Take Notice

After posting the previous review on cars.com, I received a phone call from Kelly, owner of Kelly's Auto Sales Inc. He talked to me at great length, asking me about, and listening to all the problems I have had with my new truck. He was dismayed that we hadn't talked before, and he promised to address my situation and make it better. I understand that they can't possibly know everything about every problem that will come up with every vehicle that they sell. I was under the impression that the truck I bought was purchased 'as is' and so I really had no other recourse. I never expected to get any further attention by the people at Kelly's, but Kelly the owner himself, told me he wishes we could have taken care of these problems sooner. He cares about his customers satisfaction. And he wants to run an auto dealership that has a solid reputation based on his satisfied customers. I would recommend this dealership, and I would buy another car at Kelly's Auto Sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ralph, We take pride in making sure our customers are happy on and off the lot. Im sorry for any issues and I am glad we could work it out and make sure your satisfied. Thanks for making the drive to shop with us.