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Tuttle Click Tustin Chrysler Jeep Dodge RAM

(251 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 7:30am–5:00pm
Sunday 10:00am–7:00pm Closed

Reviews

(251 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awesome care at Tuttle Click

I spoke with 3 different dealerships and a couple on-line. Eddie was the only salesman who went to work to find me the car I wanted. Sales manager was available on the floor and the finance process was smooth. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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EXCELLENT SERVICE**

Entire experience was awesome. From the moment I entered the dealership, the sense of ease and pressure free environment was noticeable. I cannot say enough about my Sales guy Joe. He was awesome, understanding, pressure free, caring, knowledgeable, sensitive to our situation and very friendly. Already bought two cars from Tuttle Click, will be buying my next in the next month or two.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Routine service

Upon receiving notice for software upgrade, called Tuttle-Click. I was able to make an immediate appointment for next day, got finished within time frame quoted, and service was professional and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Sales Person

J R Perez was extremely easy to deal with, honest and thorough. Johnson the Finance Manager did not treat me like "dumb woman".

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service

Your service writer. Mr. Moe is the best, I live only live a few blocks away from Huntington Beach Jeep. But" I choose to drive over to Tustin. You guys rock on service..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Kept your promise.

My service manager, Moe, was a man of his word. He told me an estimate and stuck to it even though the bill was a lot higher once I came to pay. Thank you, Moe.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Eric Halverson provides excellent service.

Prompt initial attention by Eric Halverson, and as I was a "Waiter" for this service, the requested service was completed in a timely manner. Prior to completion, Eric met with me to explain other recommended service, and I will return to complete the additional required maintenance. I appreciate the printed report that identifies service completed during the visit, and additional recommended maintenance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good experience with Internet department

Online negotiation of price before I came in. I don't like playing games. I know what I'm willing to pay and if that isn't going to happen it's better to find out while I'm on my computer at home rather than after a 35 minute drive to the dealership, and 2 hours of negotiating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Responsive-Courteous-Professional

the prompt response to my On Line request.... the courtesies received while going through the process....overall professionalism of both JR and Johnson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friendly Service

Eric was a pleasure to work with. He was very helpful. His positive attitude and friendly demeanor made my experience even better. Thank you, Eric!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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