Reviews
Good dealer........,,,...,,..,,,,,,,..............
Friendly and excellent service and I love this dealer, I will buy a car from this dealer when I have a chance, and I will enjoy it.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service on Ram truck
Moe in sales and Moe in service, both great. Takes good care of me as a customer. I recommend this dealership. Fixed all the minor issues I had. Nice people, too!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service
Moe always takes great care of us. He goes out of the way to make sure everything is handled perfectly. Thanks again Moe ! !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service
TuttleClick is the only place I will take my car for service. Eric always takes the time to listen to me and to make sure my car receives whatever services are needed. I’ve had nothing but the best experiences at TuttleClick.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent experience
Excellent customer service, timeliness despite a very busy Memorial Day WE Saturday. Car wash proposed as a courtesy at pick-up was a plus. Overall very happy with the service visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Denis, Thank you for sharing your recent 5 star service experience with us here at Tuttle-Click Tustin CJDR. We are glad to hear that your experience was timely and simple. Thanks for choosing to service with us, and we are here for you anytime! Tuttle-Click Customer Service |support@tuttleclick.com
Moe is a terrible service person, 3 weeks to get...
Moe is a terrible service person, 3 weeks to get transmission warranty work done. wound never use them again. Never answers his phone. terrible, terrible!!!!!!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello Keith, We are disappointed to hear about your recent service experience with us here at Tuttle-Click Tustin CJDR. We sincerely apologize for this, and we want to do all that we can to turn your experience around for the better. Could you please directly reach out to our customer service management team about this? We hope to hear from you soon! Tuttle-Click Customer Service | support@tuttleclick.com
Excellent service
I was having a problem with one tire that could not be patched. Replacement tire was not in stock but Eric ordered it for next day installation. The work was done expediently and professionally at a reasonable price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Terry, thank you for sharing your 5 star service experience with us here at Tuttle-Click Tustin CJDR. We are glad to hear that Eric took care of this in a timely manner and at a reasonable price. Thanks for being part of the Tuttle-Click family, and we are here for you anytime! Tuttle-Click Customer Service |support@tuttleclick.com
Recall
Great service and great job on the recall of the shifter and great customer service and for the length of time my car was in for service was an excellent amount of time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Stephanie, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Tustin CJDR. We are pleased to hear that your service experience was excellent. Thank you for making us your trusted dealership of choice. We hope that you enjoy every mile ahead! Tuttle-Click Customer Service |support@tuttleclick.com
Evap service
Advisor plugged in reader, gave his perspective, took the car for 1.5 days, solved the problem. Always courteous and conversational. Got back to me on Saturday as to why car could not pass smog despite fix.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Pratt, thank you for sharing your recent positive star rating with us here at Tuttle-Click Tustin CJDR. We are pleased to hear that our service team provided courteous and communicative service. Thanks for choosing to work with us, and we are here for you and your vehicle anytime. Please don't hesitate to reach out if you have any further questions with the smog check! Tuttle-Click Customer Service |support@tuttleclick.com
Mr Piwell
I have been a loyal 10 year customer and I was treated so rudely over a recall that I will never come back. I had simple questions but treated like I am a dumb senior citizen!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Don, we are disappointed to hear about your recent negative experience with us here at Tuttle-Click CJDR. We sincerely apologize that you felt this way! We want to do all that we can to turn your experience around and gain back your trust. Could you please reach out to our customer service management team about this? We look forward to connecting with you and improving your time with us Don! Tuttle-Click Customer Service | support@tuttleclick.com