Reviews
TuttleClick never disappoints
TuttleClick never disappoints. Eric always makes sure that everything is taken care of and he takes the time to explain things to me. My car required a little extra work this time but I was kept up to date during the process. I cannot say enough good things about TuttleClick!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The run around
There’s is no minus sign like negative 10 stars so this review is askew … Dealing with a recall for a year and still getting the run around,they mainly ignore my phone calls,now I’m back to square one getting the recall “test” done that they said I passed last year but then avoided me on scheduling the repairs. I did stop trying to get the recall done for a while because of elderly parents issues but never heard from them.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome dealership, always happy at the dealership
Came in for routine services and check engine light. I was told they would keep my truck for 5 days but they had it done the next day! Great service thank you Enrique!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
So thankful for Malcolm and his team
Malcolm and his team is the best. He is always great in communication, transparent and prompt in getting the job done. He also offers great insight of understanding why certain services are recommended.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks Eric. 👏👏👏👏👏👏👏👏
Thank you Eric for always taking great care of our cars. We appreciate you. Eric has been taking care of our cars for at least 10 years. The service is great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Moe for the excellent service as always
Great Service ! Thank you Moe for the excellent service as always and keeping my Jeep going strong. Jeep was done quickly and had me back on the road.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Service
My service experience was excellent. The service advisor, William, made certain that all my service needs were addressed and provided me with regular updates as to the progress the work being completed. I continue to appreciate the quality of the service performed as well as the customer service provided by each member of the service team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Starter problem
William was able to get the electrical problem on my Jeep Cherokee fixed within the same day, to avoid a lengthy delay of min one week or so, due to workload and staffing issues at the shop THANK YOU William
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Best service
William, my service advisor, is awesome! He was able to squeeze me in as my car was having some issues. He is always so polite, friendly, and makes sure I get taken care of in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Friendly, Helpful Staff
I brought my Jeep in for regular maintenance and the serviceman who assisted me was Eric. I found him to be personable, friendly and helpful. He exuded trust and knowledge, so much so, that if he were a salesperson, I would have probably bought a car from him. It's people like him that makes me want to go back to Tuttle Click
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase