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Tuttle Click Tustin Chrysler Jeep Dodge RAM

(251 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 7:30am–5:00pm
Sunday 10:00am–7:00pm Closed

Reviews

(251 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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TuttleClick never disappoints

TuttleClick never disappoints. Eric always makes sure that everything is taken care of and he takes the time to explain things to me. My car required a little extra work this time but I was kept up to date during the process. I cannot say enough good things about TuttleClick!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The run around

There’s is no minus sign like negative 10 stars so this review is askew … Dealing with a recall for a year and still getting the run around,they mainly ignore my phone calls,now I’m back to square one getting the recall “test” done that they said I passed last year but then avoided me on scheduling the repairs. I did stop trying to get the recall done for a while because of elderly parents issues but never heard from them.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome dealership, always happy at the dealership

Came in for routine services and check engine light. I was told they would keep my truck for 5 days but they had it done the next day! Great service thank you Enrique!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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So thankful for Malcolm and his team

Malcolm and his team is the best. He is always great in communication, transparent and prompt in getting the job done. He also offers great insight of understanding why certain services are recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Thanks Eric. 👏👏👏👏👏👏👏👏

Thank you Eric for always taking great care of our cars. We appreciate you. Eric has been taking care of our cars for at least 10 years. The service is great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Thank you Moe for the excellent service as always

Great Service ! Thank you Moe for the excellent service as always and keeping my Jeep going strong. Jeep was done quickly and had me back on the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Service

My service experience was excellent. The service advisor, William, made certain that all my service needs were addressed and provided me with regular updates as to the progress the work being completed. I continue to appreciate the quality of the service performed as well as the customer service provided by each member of the service team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Starter problem

William was able to get the electrical problem on my Jeep Cherokee fixed within the same day, to avoid a lengthy delay of min one week or so, due to workload and staffing issues at the shop THANK YOU William

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best service

William, my service advisor, is awesome! He was able to squeeze me in as my car was having some issues. He is always so polite, friendly, and makes sure I get taken care of in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Friendly, Helpful Staff

I brought my Jeep in for regular maintenance and the serviceman who assisted me was Eric. I found him to be personable, friendly and helpful. He exuded trust and knowledge, so much so, that if he were a salesperson, I would have probably bought a car from him. It's people like him that makes me want to go back to Tuttle Click

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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