Reviews
The best dealership ever!!! 1000/10 recommend!!
I am so happy with my experience with Gregor MacPherson at Don Thornton Cadillac! The staff is so helpful and kind!! I’ve been to other dealerships and this one is the best I have been to. The prices of their cars, new and used, are unbeatable!! I bought my first car with them and recommend them to everyone! Gregor was able to help me find my dream car!! Thank you Don Thorton Cadillac for the best customer service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I am so happy with my experience with Gregor MacPherson...
I am so happy with my experience with Gregor MacPherson at Don Thornton Cadillac! Gregor helped me find my dream car at my dream price! I’ve been to other dealerships and this one is top tier. The prices of their cars, new and used, are unbeatable!! I recommend them to all of my friends and family looking to buy a car! You guys need to check them out—make sure to ask for Gregor!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very good purchasing experience.....Jose’ Aguirre was...
Very good purchasing experience.....Jose’ Aguirre was excellent....knowledgeable, straightforward, honest. I came thinking a deal would not be likely, but hoping the last few days of the month and year might prompt an inventory reduction. I came thoroughly well-studied on both my trade-in and the 2019 XT4 that I wanted. I’m glad it all worked out and am very pleased with my car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bough a low mileage cts4 with a undisclosed title
Vehicle has branded title as lemon and accidents was not disclosed. Needs steering rack replaced and won't pass inspection also has a engine knock that requires the engine to be tore down to diagnose. I was only told that the vehicle was a buy back and that it has issues around 10k miles. It now has 28k miles has a lemon brand on title with 2 accidents on carfax. I was not shown a carfax nor explained about the branded title. Very unhappy with purchase possibly seeking legal advice on the matter.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I appreciate the feed back, I apologize that you feel your salesman didn't give you all of the information. If you want to discuss this further please call Eric Roy 918-665-3420
Jose Aguirre review
Kirk and Donna Massey purchased a Cadillac SRX SUV with the assistance of Jose Aguirre our salesman. We were extremely impressed with this young man and his professionalism! Jose assisted us with such a positive and uplifting attitude, and was extremely knowledgeable. He was NEVER pushy and was very helpful in explaining all the workings of the vehicle. We would highly recommend Jose for the highest award possible the dealership may have. We will certainly recommend Jose and the dealership to all our associates. God Bless You!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
AC repair
Good repair with short notice. Got in without an appointment and just had to wait a while. Got a loaner for the day, which was a nice bonus.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service well done
staff was professional and helpful. Waiting area clean and comfy. Very nice environment. I was able to work at a nice desk area while I waited.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I was looking for a use vehicle and they did great
They are really nice, friendly and professional, I ask them to let me see a used Cadillac and they actually let me took it home for a couple of days to try it out. Even if we couldn’t have an agreement on the deal for different reasons they treated me and my family with all the respect and professionalism you expect from anyone on a great dealership like this one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Car repair
There aren’t enough stars for these guys... they go above and beyond.. pricing, repairs and customer service... I’m always taken care of beyond expectations... Thnxs
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
TStewart
We recently purchased a pre-owned Escalade at Don Carlton Tulsa, Ok. Our salesman, Chuy Socarro, took wonderful care of us as well as Pat in the repair dept. and we’d definitely recommend Don Carlton for your auto buying needs!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase