Skip to main content

Ellas Auto Outlet, Inc

(144 reviews)

Reviews

(144 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

sale canceled by sales man. (chris) thank u

The vehicle i was intersted in had a frame damage, sales man didt know about it because they did must of the repairs ad took it to for allingment, the allignment shop yold them it will not be fixed because of the frame damage. Sales was very honest and very helpfull with every question and responded and answerd accuretly. Those who left bad feed back. Should consider how much are they paying for the car. Its knowen that when you buy a car used and with high milage it will always have problems. You get what pay for, plus if you start nick picking just go to a new car dealer and buy one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

sale canceled by sales man. (chris) thank u

The vehicle i was intersted in had a frame damage, sales man didt know about it because they did must of the repairs ad took it to for allingment, the allignment shop yold them it will not be fixed because of the frame damage. Sales was very honest and very helpfull with every question and responded and answerd accuretly. Those who left bad feed back. Should consider how much are they paying for the car. Its knowen that when you buy a car used and with high milage it will always have problems. You get what pay for, plus if you start nick picking just go to a new car dealer and buy one. Sales man adviced me not to buy the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Honest dealer and got a great deal

I think the large amount of negative reviews are due to unrealistic expectations. They sell high mileage lower cost used cars. They aren't going to be perfect. I got a spectacular deal on an 05 Lincoln Aviator. I drove all the way back to Colorado with it because it was such a good deal. They provided me with an accurate description of the car and photos before I went to VA to buy it. When I arrived, it was actually far better than they described. I wish I had a dealer like this near me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Paul, I hope your enjoying the vehicle, and hope you will keep us in mind for your future purchase. Sincerely Alyas Abady General Manager

TRUST NOT

I Will never buy any thing there ,,, You can post About how great they treat you ,,, NOO You got lucky DUDE ,,, Cheap cant trust them ,,, And Junk yard has a 30 day on parts as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Not trustworthy!

Very dishonest folks there! I am surprised they stay in business with the amount of dishonesty they project.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Outstanding

I was stunned by all the negativity in other reviews. These guys shot straight and did everything they could to get me in a car. I got something much nicer than I could have afforded anywhere else and they stood behind the vehicle when I had questions. Cars with higher miles have some problems. these guys make it easy and treat you with respect.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

great cars and great prices

3rd car bought from them, all of them been great, except normal stuff,I highly reccomend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Should have listened to reviews.

Almost every car on the lot has been wrecked at some point. Most cars have flat tires, missing stereos, severe body damage or just plain don't run. Very poor service from the employees and very unprofressional setting and attitude.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Don't waste your time

My wife and I stopped by this dealership while we were in the area looking for cars under $5k. Most of the cars on the lot are complete junk and do not run. The salespeople are completely unprofessional; the one we met with sat talking to his "bro" on his cellphone while thumbwheeling through their car selection on their website. The one car we chose to test drive died in the middle of the highway after being jumped twice in the parking lot and we had to walk back to the dealership. Avoid at all costs; you can find better cars and service virtually anywhere else you look.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

great prices

when I saw these revies I was very hesitante to go there, but if I was surprised with the amount of cars they have and how low they sell them. I didn't want to buy from them, I just went to see what they had, but I was surprised to see they had great cars and I bought the 98 civic, so far it's been great no problems, I will wait till it has and I will write another review. so far great car no problems at all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No