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Ellas Auto Outlet, Inc

(144 reviews)

Reviews

(144 reviews)

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BUY HERE IF YOU WANT A JUNK CAR!

I bought my car here with a PASSED inspection,when I drove the car home the cluster LIT " service engine soon".I called them they said it was ok when the car is here,I went to a mechanic he told me possibly they just reset it but they don't do nothing. Dealer told me it is under warranty but I called the tel number they are affiliated?? but they dion't do like this. Don't TRUST this dealer. If I they are choices to put 0 rating I will put it.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Beware

Bought a car here,they are nice at the beginning ,once you pay them ,WALLA bye bye,they don't know you if the car has a problem. The car I bought has a PASSED inspection but when I drove the car home ,the light in cluster lit up "engine service soon" I called them they said it was ok,told them it is not.They will not recognized you anymore. The car was JUNK! BUY HERE IF YOU WANT A JUNK CAR!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Beware of this Dealer

Beware of this dealer,they are nice at the beginning but if they are something wrong with the car you bought,they are worst! I bought a car with PASSED inspection but when I brought the car home it is wiggling when you reach the speed of 65.I called them they said It is under warranty,I called the phone they pprovided,walla bye bye,they cannot repair. Don't trust them !

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Be Wary...

They were all marked down, which was great, but the dealer could tell me NOTHING about the vehicle I was interested in. The battery was dead and the gas tank was empty. The vehicle needed a new inspection, but would not be done unless a down payment was put on the vehicle, as is their "policy." "Don't inspect until we get money for it..." I didn't find it to be very professional that they couldn't tell me anything about the vehicle and then insisted that we put a down payment on a vehicle that clearly needed a great deal of work.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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