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Steve Schmitt, Inc.

(995 reviews)
Visit Steve Schmitt, Inc.
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award
New (866) 396-7002 (866) 396-7002
Used (888) 264-9651 (888) 264-9651
Service (618) 882-5103 (618) 882-5103

Reviews

(995 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steve Schmitt, Inc. from DealerRater.

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Schmitt is great GM is a joke will never buy another one

Steve Schmitt is good but GM is pitiful they will not stand behind messing up on shipping out parts. Then they claim there is nothing they can do to fix there xxxx up

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Quick response to service alert from Vehicle

I had a service alert come up on my Volt and was able to get it into service quickly. I was kept informed of the issue and the progress on the repair. I was provided a loaner vehicle so I would not lose a day at work. I was called when the repair work was completed and treated great by all the staff at Steve Schmitt Chevrolet in Highland IL.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Routine maintenance

Skilled & courteous service received during a recent visit to this dealership. They did a routine oil change, overall inspection, and tire rotation on my car. In addition they took care of an outstanding recall notice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fantastic Dealership!

Steve Schmitt nis by far the best dealership I have ever dealt with. I have purchased over 50 cars/trucks in my life and Steve Schmitt is the best. I have bought 6 vehicles from them over the last 6 years. Outstanding customer service, great selection and great prices!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

New car purchase.

We just bought a new Acadia and our sales person was Mike McBride. We have dealt with Mike before on other new vehicles and will continue from here on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service

Salesmen Todd Cange went out of his way to make sure that my experience was nothing but the best. He is on top of his game.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Dealership

We have been dealing with Steve Schmitt Chevrolet for years with Mike McBride as our salesman. Mike goes the extra mile to insure that we are happy with the vehicle we choose. He is extremely helpful making sure that we are knowledgeable about operating the car and never pressures us about our purchase. All in all, our experience in dealing with this company over the past twenty years has been great, not only in buying new cars, but their service department has been excellent! Great company!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

amazing

Vince was amazing working on trying to find us a car for my family. The amount of patients to work with us in such hard times was outstanding. BJ helped set us up after our purchase to make sure everything with the new car looking sharp and up to par. Thanks so much for welcoming us into your family!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service

Leroy is always friendly and professional as well as Terry Zobrist. If I see Scott, he is always making sure everything is good with the truck he sold me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.

Service

Very convenient to have Steve Schmitt pick up by car at work and drop it off when service is finished. The two free oil changes and tire rotations were very nice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.