Reviews
Clearness
There serviceI good but they have no respect for how a person car and cleaning up after them selfs as bob he seen it frist hand when I brought it to his attention
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Service after the sale.. keeps us coming back.
We have purchased our vehicles here since 1990. The sales team is very knowledgeable and helpful and always is there to answer all of our questions. They want to make sure you are 100% satisfied in every aspect of your purchase. But it does not end there. The service team goes out of their way to make sure the service is convenient for you and always fixed to your satisfaction. The team at Steve Schmitt is dedicated to ensuring their customers are cared for well after the sale and that is what keeps us coming back!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good deal —,pleased!
We were happy with our trade-in value and Scott Seger was great to work with. This is the second vehicle we have bought from the dealership and Scott was informative, friendly and very helpful!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
10,000 vehicle you can't lock 😠
Well when You purchase a vehicle that cost this much I would expect to be able to lock it and can't because keys won't work and they won't fix it kinda bogus. Won't ever be back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Now you leave a bill in my truck don't even havr guys enough to give it to me!!!!!😠😠😠
Warranty work and service
I had originally brought my car in because my window was not working as it should, so Vanessa helped me and made me an appointment. When I brought my car in they checked my window, and found that it was the motor in the window needed replacing. So vanessa kept in the loop and contacted me, and let me know what was the issue and told me that it would be a couple days before the part could come in. So she made sure I was taken care of in a loaner car, as she knew I work out of town and needed transportation. In the end she also noticed my car was due for oil service and some other needs, which in my opinion is amazing that she noticed so I didn't have to come back I got my vehicle serviced all at once to save me time. Thank You Steve Schmitt in Highland for such an outstanding service department and thank You Vanessa! And Terry made sure to get my car from the lot and pull it in to the service drive so I didn't have to walk in the cold, such a true gentleman, thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience
Brent went above and beyond with his customer service. He made sure to find me the perfect car. Vince in finance did a wonderful job to help me say within my budget on my payments. I would definitely recommend anyone to visit Steve Schmitt and work with Brent to buy a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great
My salemen was knowledgeable and got me the right vehicle, great experience , hopefully in the future the service department will be just as knowledgeable and friendly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good Experience
Brent was great to work with. Everyone was very friendly. He was very responsive and took care of us the whole time. It was a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceptional
Another outstanding experience for service. Service advisor Bob Bollman is excellent. Highly recommend both the sales and service at this dealership. As always, very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Honesty.
The price advertized was consistent with Bluebook and so was trade- in value of our vehicle. Signing papers is usually a painful process, but we were impressed with the professional and state of the art explanation of our options without cramming a useless waranty upon us. We were happy to add a reasonable waranty to their already good warranty..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car