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Steve Schmitt, Inc.

(995 reviews)
Visit Steve Schmitt, Inc.
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award
New (866) 396-7002 (866) 396-7002
Used (888) 264-9651 (888) 264-9651
Service (618) 882-5103 (618) 882-5103

Reviews

(995 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steve Schmitt, Inc. from DealerRater.

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Purchased 2019 Equinox

Outstanding sales service! Todd Cange went above and beyond to make sure everything about my first time buying experience was great. He made sure I was comfortable with the car before driving it off the lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Scott Seger

Scott asked what I wanted and needed in a vehicle and delivered flawlessly. He is highly recommended. Steve Schmitt has always had something for everyone and the sales personnel to back it up and maintain their high standards.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good quick service.

Friendly quick knowledgeable accurate .on time good work explained believed in work good quality of work good quality of the parts and speedy on time work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent

Everyone and everything was excellent. We were very happy with the prompt and thorough service. Everyone was attentive to all of our needs. Excellent service from an excellent staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Repair

They got me in quickly and were very friendly and helpful . They kept me informed along the way. I would use them again and recommend to others

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service related

Good fast service nice people to work with have very nice waiting room service work allways done fast and they explain what was done great dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Repairs

Have had service air bag light on for months, local shop said they couldn’t repair because of part shortages, this dealer found the air bag sensors had not been connected. They checked all out, reconnected and still working a day later. Hope it continues, feel safer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

2019 GMC Terrain Purchase

This is the second vehicle I've purchased from Todd. He always goes above and beyond in finding the right vehicle for you and makes the buying experience very pleasant. In this case, my wife purchased a 2019 GMC Terrain to replace our Tahoe and Todd patiently discussed and worked with her through many repeat visits, text messages, vehicle types, available options, test drives, and Q&As. After the sale, Todd explained and helped program some of the vehicle options and made sure we we're 100% satisfied and followed up a few days after the sale to see if we needed anything. Thanks again, Janet/Greg For the Financing, Chris Collins explained all of our options and ensured we were well informed on our available financing and warranty options. This was our first time working with Chris, but he was very professional and also made the experience very pleasant. Thanks Chris, Janet/Greg Both Todd and Chris gave us their cell numbers and told us to contact them anytime if we had questions. Both are definitley focused on providing service after the sale!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very satisfying end results.

Thank God for warranty on the vehicles parts. Because this time of the year is stressful enough without happened to stress over car repairs but thanks to Schmitt all repairs was taken care of without any cost to me. That's a big plus in my book

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great experience.

We have been dealing with Steve Schmitt for over 40 years and have been greatly appreciated. Todd Cange has always gone above and beyond to ensure our satisfaction. Steve Scmitt and Chris Martz always greet us on a personal level. We enjoy being treated like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.