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Steve Schmitt, Inc.

(995 reviews)
Visit Steve Schmitt, Inc.
Sales hours: 8:00am to 4:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award
New (866) 396-7002 (866) 396-7002
Used (888) 264-9651 (888) 264-9651
Service (618) 882-5103 (618) 882-5103

Reviews

(995 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steve Schmitt, Inc. from DealerRater.

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This is the second vehicle I bought from Steve Schmitt !

They have a bunch of friendly folks there that finds what you are looking for with the best price ! They make sure you are 100% satisfied with purchase of they vehicles . You can’t go wrong useing Steve Schmitt!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Exceptional

Exceptional service from the time I dropped the truck off to the time I picked it up. I would definitely recommend getting any vehicle from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Mrs. Vanessa!!

I was at a Christmas event with my little son and fiance when my brakes began to act up. The brake pedal pushed all the way to the floor and i had a very difficult time getting the truck stopped. I called Steve Schmitt and they scheduled me an appointment on the very next morning. Diagnosed the issue as a braking vacuum pump that was failing. The issue was taken care of that very day with little to no stress for me. My service writer Vanessa was extremely helpful and even checked to make sure it wasn't covered under the extended warranty I didn't think I had. Low and behold I did have the warranty and the entire $500+ bill was covered by a low cost deductable. If not for V I would have been even deeper in the Christmas debt hole. THANK YOU Vanessa and thank you Steve Schmitt Service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service

Great service as always. The gang at Steve Schmitt is great to work with. I can’t say enough good things about the experience. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Above and Beyond

Able to easily schedule a pick up and drop off at my place of employment. Customer Service was excellent from the beginning to the end.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everyone was very helpful

I was completely satisfied with my purchase and the whole team that walked me through it. I will definitely recommend to everyone I know to go there for their car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The Steve Schmitt Team Are Great!

Everone at Steve Schmitt Highland takes good care of me and my Buick Encore. It's a busy shop, but they made room for my routine oil change & tire rotation ahead of a last minute drive to Chicago I had to make. I felt so much better making that winter drive knowing my car was ready for the trip, thanks to Jill finding a way to work me into the schedule!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

2nd time around

Brought ny truck in for the 2nd time to get the heater fixed. It worked ok on the way home but didn't work right the next day. Had both sides of the cabin set on 74 and it was blowing out cold air again!! Needless to say I am not happy!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing!

I always have the most amazing experience with Steve Schmitt and their workers. They always go above and beyond to help me and achieve my needs! As always thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Leak in the cab

Great job solved problem very professional went the extra mile with cleaning the truck kept me with wheels and all done in a friendly professional manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.