Reviews
This is the second vehicle I bought from Steve Schmitt !
They have a bunch of friendly folks there that finds what you are looking for with the best price ! They make sure you are 100% satisfied with purchase of they vehicles . You can’t go wrong useing Steve Schmitt!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceptional
Exceptional service from the time I dropped the truck off to the time I picked it up. I would definitely recommend getting any vehicle from them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mrs. Vanessa!!
I was at a Christmas event with my little son and fiance when my brakes began to act up. The brake pedal pushed all the way to the floor and i had a very difficult time getting the truck stopped. I called Steve Schmitt and they scheduled me an appointment on the very next morning. Diagnosed the issue as a braking vacuum pump that was failing. The issue was taken care of that very day with little to no stress for me. My service writer Vanessa was extremely helpful and even checked to make sure it wasn't covered under the extended warranty I didn't think I had. Low and behold I did have the warranty and the entire $500+ bill was covered by a low cost deductable. If not for V I would have been even deeper in the Christmas debt hole. THANK YOU Vanessa and thank you Steve Schmitt Service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
Great service as always. The gang at Steve Schmitt is great to work with. I can’t say enough good things about the experience. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Above and Beyond
Able to easily schedule a pick up and drop off at my place of employment. Customer Service was excellent from the beginning to the end.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was very helpful
I was completely satisfied with my purchase and the whole team that walked me through it. I will definitely recommend to everyone I know to go there for their car needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Steve Schmitt Team Are Great!
Everone at Steve Schmitt Highland takes good care of me and my Buick Encore. It's a busy shop, but they made room for my routine oil change & tire rotation ahead of a last minute drive to Chicago I had to make. I felt so much better making that winter drive knowing my car was ready for the trip, thanks to Jill finding a way to work me into the schedule!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2nd time around
Brought ny truck in for the 2nd time to get the heater fixed. It worked ok on the way home but didn't work right the next day. Had both sides of the cabin set on 74 and it was blowing out cold air again!! Needless to say I am not happy!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Amazing!
I always have the most amazing experience with Steve Schmitt and their workers. They always go above and beyond to help me and achieve my needs! As always thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Leak in the cab
Great job solved problem very professional went the extra mile with cleaning the truck kept me with wheels and all done in a friendly professional manner
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair