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Steve Schmitt, Inc.

(995 reviews)
Visit Steve Schmitt, Inc.
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award
New (866) 396-7002 (866) 396-7002
Used (888) 264-9651 (888) 264-9651
Service (618) 882-5103 (618) 882-5103

Reviews

(995 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steve Schmitt, Inc. from DealerRater.

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Makes it easy to buy a car

Our family has been going to Steve Schmitt for 30 years and we wouldn't go anywhere else. We started buying from Chris Martz and then when he was promoted he referred us to Todd Cange. Todd goes out of his way to find us what we want and to ensure we are satisfied. The service after the purchase is exceptional also. He is always willing to help if needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We love hearing that you've been such a loyal customer all of these years, Debra! We thank you for your continued business and we are glad to hear that we've been earning your business for all of these years!

Outstanding!!!

Exceptional service. Great poeple. What else could you ask for! Ultimately one the most pleasant experiences I have ever had purchasing a vehicle. We will definitely be doing business again soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're so glad that we were able to take such good care of you and give you a great car buying experience, Nate! We thank you for your business and look forward to doing business with you again in the future!

Very professional and friendly

All of Steve Schmitt's employees are very helpful, friendly, and willing to help anyone out with any problems. I recommend anyone looking for a new or used car or truck, check with Steve Schmitt

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.
Dealer response

This is exactly what we strive for, so we're very pleased to hear that we were able to provide you with an excellent car buying experience! Thank you for your business and we hope you'll think of us for any of your automotive needs in the future!

"Like buying from Family"

BJ was awesome. My family has been buying cars from him for over twenty years. We have developed a lifelong friendship with him professionally and personally.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear that your experience with us was a great one! We'll be sure to pass along your compliments to BJ. We look forward to the opportunity to serve you again in the future!

Quick and hassle free

The dealership is a good distance outside of STL, but it is worth the trip. I did my homework and found a good price for an Acadia. I was in and out in two hours with a trade-in and a test drive. We received a great price for the trade-in and the new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are so grateful that you chose us to be the ones to help you find that perfect Acadia for you! Your time and satisfaction are important to us, so we are pleased to hear that we were able to exceed your expectations. It truly was our pleasure to be able to serve you, and we hope to be able to do it again in the future!

Quick and Easy!

The great price on the vehicle made it well worth our two hour drive to the dealership. BJ, Vince and Steve Jr. were very friendly and "down to earth". With just a few phone calls we had the deal done. We even brought our two children along with us (if you can believe that)! Very happy we chose Steve Schmidt Chevrolet!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
Dealer response

We're so happy to hear that your experience with us was a great one, Matt! Thanks so much for sharing it with us. We love hearing such great things about our staff from you, and will be sure to pass along the compliments! Come back and see us any time!

Great buying experience

B.J. was very friendly and spent a lot of time with us. He put no pressure on us to purchase and when the car we went to see was sold a few days before we were there, he went and found us another car exactly like we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

We love hearing that you had such a great experience with us, Don! Thanks for letting us be the ones to help you find the car for you, and for sharing your positive reflections with us. We look forward to the opportunity to help you with any of its servicing needs in the future, too!

Great buying experience.

I called the night before and talked with BJ to see if they had the vehicle in stock that I was interested in still. He checked and told me it was still there. He sent me a text with his number and told me to text him before I came to look at it and he would have it ready for me to test drive, and when I arrived the next day it was out and running just waiting for me. Took a test drive and bought the vehicle. Everyone was very friendly and helpful, even spent a few minutes speaking with the owner when he came through the sales floor. Would highly recommend doing business with this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

Your recommendations mean the world to us! We appreciate you taking the time to tell us about your awesome experience. We're thrilled to hear that we were able to help you find the perfect car for you, and we know you'll love your new vehicle. We hope to see you back in here for any and all of its future servicing needs as well!

James Anderson

Todd has earned my friend ship and he is a great salesman. Will be back in the future to get my vechil serviced and see him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We love hearing such great things from you about our staff, James! We appreciate you taking the time to share your kind words with us. We look forward to serving you again in the future!

Excellent service

The employee at this dealership are very helpful and friendly. They showed me exactly what I was looking for, and got it delivered the next day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

That's great to hear! Our staff is committed to getting our customers in the right vehicle, so it's good to know that BJ and Vince delivered on that end. Thank you for the great review, and congratulations on your new truck!