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Steve Schmitt, Inc.

(995 reviews)
Visit Steve Schmitt, Inc.
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award
New (866) 396-7002 (866) 396-7002
Used (888) 264-9651 (888) 264-9651
Service (618) 882-5103 (618) 882-5103

Reviews

(995 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steve Schmitt, Inc. from DealerRater.

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Great Car from a Great Salesman

Got a great deal on a Buick Verano from BJ Shelton. Nothing but class from this dealership and its helpful salesman. Come buy here, you won't regret it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

David, congratulations on the purchase of the brand new Verano from BJ! We hope you're loving it.

Great Service

We are so happy with our experience at Steve Schmitt our salesman Todd Cange is the best! He went above and beyond making us happy in the process of buying a new car. Every experience at Steve Schmitt from finding a car to signing the paperwork it was a smooth and great experience. I will recommend my friends and family there. Thank you Todd Cange and everyone at Steve Schmitt

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Erin & Josh, we are sincerely excited to hear from you! On behalf of Todd, we would like to let you know that it was a great pleasure working with you on the purchase of your new car. As the frosty embrace of Winter grows nearer every day, we'll keep your warm words in the back of our mind.

Like a member of the family

We travelled to Highland, to check out a car for our daughter that was on the Steve Schmitt website. BJ was our salesperson and he made it the best car buying experience we had ever had. He was very knowledgable about the Chevy Cruze that we were Interested in. He answered all of our questions and explained all of the features before allowing us to test drive it. The car impressed us and so did BJ. There was no pressure to buy and we had all the time and information we needed. We decided to buy the car and have been very satisfied with it. I would strongly recommend talking to BJ if you are interested in a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Steve, we would like to thank you very much for making the time to leave such a kind, thoughtful review about your recent sales experience with BJ at Steve Schmitt of Highland. We strive to make sure that every one of our customers is comfortable in our dealership, which is why we ensure that all of your questions are answered and there is no pressure during the buying process. We are pleased to learn that BJ's salesmanship and the incredible Cruze were both very impressive. Thank you so much for the review; we hope to see you again in the future!

Good ol'fashioned dealership, great service after

Todd Cange is not only a good salesman but he takes care of you after the sale with great customer service. Good ol' hometown feeling at the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dave, we cannot thank you enough for your praise of Todd and the hometown feel of our dealership here at Steve Schmitt. Thanks for the review!

Jane Owens

Found exactly what I wanted. Salesman B J Shelton was the greatest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jane, we are very happy that BJ found you exactly what you needed!

BJ is awesome

BJ is very professional and his thoughtfulness helped me and my family find the perfect cars in our price range. The Turner family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Robert, thank you so much for taking the time to leave this wonderful review about your Steve Schmitt experience with BJ. We hope to work with you again in the future.

Car buying experience

Todd was very helpful and knowledgeable in helping to buy a GMC Acadia. He went above and beyond and will definitely tell family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the review, Todd.

Overall great experience

BJ Shelton is very professional and I recommend him if you are ready to purchase a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ryan, we cannot thank you enough for your kind praise of BJ! Thanks for the recommendation and for your business.

Great experience

Got great service from BJ with the purchase of our used vehicle, they had what we were looking for and we got a great price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Gina & Steve, we appreciate the time you took to leave this sweet review about your experience at Steve Schmitt. Thanks for visiting!

What a Blessing!!!

Had a awesome experience buying my vehicle from Steve Schmitt...I was shopping for this particular vehicle online for awhile. I thought I had to drive out of town to purchase it at a good price. I came across this particular vehicle online here at Steve Scmitt and to make the long story short. The way everything fell into place it was a blessing from God. I purchased the vehicle at a good price.I'm satisfied and happy with my purchase and I thank Scott Seger and Ashley Barnett.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tammy, we ADORED working with you on the purchase of your new vehicle from Steve Schmitt Inc. We sincerely appreciate your feedback, because it not only lets us know where our customer service is outstanding, but also where it might need a little work. Congratulations on your new vehicle purchase, and thanks for shopping with Scott and Ashley.