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Steve Schmitt, Inc.

(995 reviews)
Visit Steve Schmitt, Inc.
Sales hours: 8:00am to 4:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award
New (866) 396-7002 (866) 396-7002
Used (888) 264-9651 (888) 264-9651
Service (618) 882-5103 (618) 882-5103

Reviews

(995 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steve Schmitt, Inc. from DealerRater.

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Super buying experience! Great professionalism!

Thanks to Ashley Barnett and Gary Heim for a wonderful buying experience concerning our recent purchase of a 2015 GMC Sierra truck. Ashley found what we had been looking for the same day we had contacted her. She was very friendly, helpful, and knowledgeable. She then passed us on to their salesman, Gary Heim. He also was very friendly and helpful and answered all our questions. Great doing business with both Ashley and Gary!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jeanette, we assure you - doing business with you was just as much of a pleasure for us as it was for you! Thank you so much for taking the time to review your Steve Schmitt Inc. experience with Ashley and Gary. We're pleased that the process of purchasing your brand new Sierra was flawless. Please visit us again in the future!

Very Professional

BJ Shelton made buying my new Chevy Sonic a breeze. He was very professional and intrumental in me being able to purchase a brand new car...BJ even got me the color Sonic I wanted. He took the time to show me all the features my new Sonic has and answered all of my questions. If I ever find myself in the market for another car...i will be cerrtain to return to Steve Schmitt Chevy and request BJ Shelton!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Than you very much for taking the time to convey your experience with Steve Schmitt Inc. We're over-the-moon to hear that BJ Shelton did an incredible job of finding the perfect vehicle for you - even in the perfect color! At Steve Schmitt, we pride ourselves on providing great service, so we're very happy to hear your experience was great. We look forward to seeing you again!

Excellent service

Excellent service. We test drove numerous cars and our rep was knowledgable and very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sara, thank you so much for taking the time to review your sales experience at Steve Schmitt!

Thanks Steve Schmitt

BJ was friendly, courteous and very helpful, in finding me a great used car. The staff made the experience easy and fast. It was nice meeting Mr. Schmitt and knowing that he was there gave me confidence that I went to the right dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're truly thankful for your kind praise of BJ's helpfulness when it came to purchasing your pre-owned vehicle from Steve Schmitt. Please come and see us again!

Great Professional Dealership

I would like to thank Todd Cange and Ashley Barnett for the excellent professionalism and buying experience that my wife and I witness every time we go in for either to buy, lease, or to have service done on our vehicles. We have been using Steve Schmitt for over 15 yrs. now and can't think of ever going anywhere else. Service is great and always on time. Facility is very clean and all the personnel treat you like family. The buying experience is awesome. They always talk about options to fit your needs which gives us great flexibility. Excellent job Steve Schmitt.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Pat and Barb, we would like to tank the both of you for making time to leave such a thorough, thoughtful review about your recent experiences with Steve Schmitt Inc. We're so happy that Ashley and Todd have always been great assets to your sales and service experiences. We can't wait to work with you again in the future!

Found my dream car.

We live in St. Louis and we`re more than pleased that we drove the extra miles to do business with the friendly people at Steve Schmitt. I had been looking for over six months for a preowned BMW. I found it online at this dealership. I sent an email to see if the car was still available. I received a prompt response from Ashley Barnett who was very helpful and we text and talk on the phone over the next few hours. She then turned me over to B. J. Shelton my salesmen they made sure that before I drove the 40 miles that the car was ready and waiting for my inspection and test drive. The BMW was everything as reported on the web page. Having the CARFACTS on the page was a great help. My wife and I were able to complete the deal right in the showroom because they have a working relationship with our bank. We have had our baby for two months and could not be happier. Even with this being our first time doing business there we both feel like we were dealing with good friends. Thanks to everyone at Steve Schmitt. Michael & Michelle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Michael & Michelle, we would like to thank you very much for taking the time to leave this incredible kind review about your purchase experience here at Steve Schmitt Inc. Your feedback is what helps us grow, which is why we are so pleased whenever we receive a review. We're so pleased to hear that after making the trip from St. Louis, you were completely satisfied with your experience. From the CarFax report to the great help from Mr. Shelton, we're pleased that your family's experience purchasing your new car was top-notch. Thank you for visiting. Please keep us in mind in the future!

Very fast ! Great dealership! Ladas farms

Love my Chevy 3500 , awesome dealership! Very clean! I was in and out in less than 2hrs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're so happy that you are fully satisfied with your experience at our dealership! Thanks for visiting.

Easiest car-buying experience ever!

We contacted the dealership when we found the car we wanted at a great price. After a few emails and a couple of phone calls, we made the 1 1/2 hour drive and BJ Shelton helped us make this the easiest car buying experience ever, even with our less than perfect trade-in situation. Thank you for your hard work and thank you to the Steve Schmitt team for a great experience. We will definitely recommend and plant to return in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Brian & Stephanie, thank you both so much for not only purchasing your vehicle from Steve Schmitt Inc., but also for taking the time to leave this kind review about your experience! We're very happy that after making your drive down to the dealership, BJ was able to get you into your perfect car at the perfect price for you. We sincerely loved working with you and we cannot wait to see you again. Congratulations on the new vehicle!

Good honest business!

Excellent service, very honest and helpful! Would recommend to anybody to take a look at them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're so happy to hear of your recommendation! Thanks for visiting.

First buying experience

Steve Schmitt sales staff were great to deal with. Ashley and Scott made the looking for a vehicle easy, and enjoyable. I am very happy with my 2015 Sierra.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on the purchase of your brand new Sierra! We're so pleased to hear that Ashley and Scott were such a joy to work with.