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McGrath City Honda

(1,929 reviews)
Visit McGrath City Honda
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–7:00pm
Tuesday 9:00am–8:00pm 6:00am–7:00pm
Wednesday 9:00am–8:00pm 6:00am–7:00pm
Thursday 9:00am–8:00pm 6:00am–7:00pm
Friday 9:00am–8:00pm 6:00am–7:00pm
Saturday 9:00am–6:00pm 6:00am–6:00pm
Sunday Closed Closed
New (877) 398-8299 (877) 398-8299
Used (888) 316-6411 (888) 316-6411
Service (877) 276-9288 (877) 276-9288

Reviews

(1,929 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGrath City Honda from DealerRater.

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Excellent Salesman

The sales team at McGrath City Honda was terrific. They were very helpful and clear when explaining the terms of sale. I feel confident that I made a great choice when choosing to buy from McGrath City Honda and will recommend them to others who are looking to buy a clean, affordable car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

Excellent customer service

Excellent service and fair prices. Just purchased a new Pilot and Jason Lozada and John Serriitella were great to work with, they made the process easy and were very knowledgable. Definitely recommend this team to anyone looking to buy a Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking a moment to leave this fantastic review. Congratulations on your new Honda Pilot! We strive to provide each of our guests with an outstanding experience and I am thrilled to hear Jason and John could do just that. We appreciate your recommendation and look forward to working with you again in the future. Best Regards, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

All Business

We were sent a quote and made negotiations over the phone. Once we came in the car was ready, the paperwork was ready to go with the negotiated price. They were honest and did not play games with us like other dealerships! They were further but for the service and price, I would make the drive again! Thanks Elba and James!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this fantastic review. I am happy to hear Elba and James could provide you with such an excellent car buying experience. If you need anything else, please don't hesitate to contact us. Happy driving! Best Regards, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

The best guy @ McGrathcity!!

My family and I have bought cars from Dave Kazarian over 40 yrs this is about my 10th vehiclefrom him. I love this guy he is so honest and trustworthy with my family and I. I will always recommend Dave and Mcgrath to all my friends. Thx Dave for coming out of retirement. Your the BEST!! Keep up the good work. Doug B

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review and continued loyalty. Dave is a key member of our team and I am thrilled to hear he could continuously provide you with a positive experience. We look forward to working with you again in the future. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

Pleasant Experience

I appreciate going to a dealership and getting my car serviced and getting out. McGrath does that, they take care of you. I've never had a problem with their repairs.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review. I am happy to hear our team could provide you with a positive service experience. We look forward to working with you again in the future. Best Regards, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

Mc Grath always provide best service

I come to Mc Grath for years to service my cars. Here is team of great people always doing great job. I come for oil change and regular service require with miles. We drink coffee and watch television while my car is in service. We always get clean car back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you taking the time to leave this review. It means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing our dealership. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

Great all-around customer service

Dave was such as great man. Not only was he really helpful he was unique and socialable. He put his own personality into and I liked it. He showed me a lot and helped me a lot within my price range. He was a great guy and I recommend him a lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review. We are very happy to hear that Dave so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

Fantastic experience and great people!!!

We had such a fantastic experience. Dave took care of us and was both open and honest with us. The vehicle we wanted was ready for a test drive when we walked in the door. Even before we walked in, they were thorough and diligent in emailing and calling to follow up. I would definitely come here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Longtime satisfied customer

We've had Hondas for years and have been going to McGrath for the last 15 years or so. We've found friendly service reps, clear explanation, timely service, and anticipatory suggestions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Classice BAIT and SWITCH Dealer

BEWARE is you get an online or email quote from these Shysters. Was quoted online and by email a specific price for new a Civic. I even called and spoke with Alyssa Muriel on the cutomer care team to confirm the price. Was given an appointment the next day with VIP manager Alba. Drove 1 hour to meet with Alba the next day. She just dumped us off on a salesman. When I showed him the email quoted price he stated that the price does not include destination charge of $875 ( which in the quoted price it CLEARLY shows the MSRP with the destination charge INCLUDED) nor did it include Dealer added accesories which I MUST but for $995. So almost $2000 more than the quoted price? Needless to say I walked straight out of that place and will never return again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.