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McGrath City Honda

(1,929 reviews)
Visit McGrath City Honda
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–7:00pm
Tuesday 9:00am–8:00pm 6:00am–7:00pm
Wednesday 9:00am–8:00pm 6:00am–7:00pm
Thursday 9:00am–8:00pm 6:00am–7:00pm
Friday 9:00am–8:00pm 6:00am–7:00pm
Saturday 9:00am–6:00pm 6:00am–6:00pm
Sunday Closed Closed
New (877) 398-8299 (877) 398-8299
Used (888) 316-6411 (888) 316-6411
Service (877) 276-9288 (877) 276-9288

Reviews

(1,929 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGrath City Honda from DealerRater.

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!st Oil change

Quick and very friendly but I wish I got my 1st oil change on my new CRV car for free all other dearlers do...Just saying

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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GREAT SERVICE

SERVICE PEOPLE WERE SO NICE AND TIMELY. FACILITY WAS CLEAN AND KEPT UP IT WAS A PLEASURE TO DO BUSINESS WITH YOU

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Experience!

Sales associated and finance personnel were polite and easy to work with. Buying/leasing a car can be such a painful process but this was quick and I would absolutely recommend doing business here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great competitive prices

I appreciate the competitive price and willingness to make a deal. The facilities were decent and the I'm very satisfied with the deal that I negotiated.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Car shopping is stressful. I came to McGrath with a plan and the sales team helped develop it. The atmosphere was friendly and sales team was patient. Thanks Danny and Tony!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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McGrath Honda - Great Service, Great Deal

I dealt with both Ben and Luis. They were both very professional, helpful and knowledgeable. They made the car buying experience enjoyable and ultimately I chose a Honda instead of a Lexus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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terrible place, horrible customer service

This place is a circus run by a bunch of clowns. If asked to describe this dealership in a single word: Horrible. Do the math, do not choose McGrath...

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Great experience at McGrath Honda

All service people were highly accommodating. Fixed problem with my CRV. Explained all details I feel their service was honest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Disappointing and Waste of time experience

Disap pointed in overall experience. sales person not so friendly and made too many mistakes, was mixing up offers with a different sales price car during negotiations, senior sales manager also not cooperative. Its one thing if price is far apart, however not too friendly and not so knowledgeble. Experience was so bad that even if lower price was offered would not bother with the effort.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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$10,000.00 over MSRP FOR MY Type R

Alex my salesman and the incredible new car sales manager John S. The finance guy Mr. Babayan was the most professional finance person I have ever worked with. Everyone on the staff were incredible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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