Reviews
The price on the Internet was not the price they offered
The price on the Internet was not the price they offered me they added on for not graduating from college not being a return customer adding $2000 for not financing through them not verygoodexperience.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Sorry to hear about your experience, Joe. It’s important to us that pricing is clear and transparent. Please reach out to us directly so we can address your concerns.
Scam artists.
Scam artists. $2500 added on only once you sit down in the sales chair. They lure you in with offers of cheaper prices online and then slap on these ridiculous extra up charges. ALSO...I would say they are paying for online reviews. I scrolled through these so called "5-star" reviews. Most of the recent ones all came in on the same day from an outside review site. They all seem to be missing simple English grammar patterns that many BOTs or foreign agencies miss (don't understand). I could be wrong, but based on experience and their shady practices...I think they are buying automated reviews.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your feedback, Brian. We’re truly sorry to hear about your experience and want to address your concerns. We aim to be transparent with our pricing, and we apologize if this wasn’t clear. We would like the opportunity to resolve any issues and ensure a better experience. Please reach out to us directly to discuss further.
If I could have rated this dealership with zero stars, I
If I could have rated this dealership with zero stars, I would have. They listed a Jeep Wrangler for $34,690 on Cars.com. We inquired about the availability and scheduled a showing. After we test drove the vehicle, the sales associate tells us that the price would be an additional $2500 to the internet price and that it’s on their website in the fine print, but there was no mention of this when they replied to the availability request. Then he says that he forgot to mention that the price would be an additional $2000 if we didn’t finance through them, despite telling them from the very beginning that we would be using our credit union for financing. At that point, my husband and I got up and left. I would like to also mention that Cars.com provides a history of the vehicle’s price, listing the date and amount of each reduction. So they were just lying. Stay away from this dishonest and unethical dealership at all cost.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Mia, we're truly sorry to hear about your experience, and we apologize for the frustration and disappointment this situation has caused. Transparency and honesty are core values we strive to uphold, and it's clear that we fell short in your case. If you're open to it, we would like the opportunity to discuss this further and see if there's anything we can do to make things right. Thank you for sharing your feedback with us.
I regret not reading the reviews earlier.
I regret not reading the reviews earlier. I found a 2024 Outlander listed on their website for $29K after a dealer discount. I called to confirm the car’s availability and the listed price, then drove an hour to the dealership. After the test drive, the salesperson presented me with a price that was $3K higher than what was listed online and what had been confirmed over the phone. When I asked why, the salesperson claimed that the internet price included discounts that I wasn’t eligible for—despite never asking me if I qualified for any discounts. Additionally, they offered me $2,500 less for my trade-in than two other dealerships had appraised it for in the past two weeks. I've dealt with dishonest dealers before, but this experience was particularly frustrating. It was a complete waste of time. Stay away and don't waste yours.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Was not a fan of this place.
Was not a fan of this place. Everything seemed sketchy and I was looking at a 37,990$ 2021 Chevy 1500 and the price somehow comes out to almost 42,000 on the bill of sale. They try to upcharge the vehicle 2000$ if you finance through your own bank(never heard of), and tried telling me I have to wait 3 months to refinance through my bank. Tried doing a trade in and they lowballed me almost 3000$ of KBB value. Good at scamming not friendly business. They bought the truck off an auction and CarFax doesn’t clearly state it was but it was sent from 3 different dealers after the 2nd owner. DO NOT GO HERE
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Lies online and lies over the phone.
Lies online and lies over the phone. Very deceptive pricing! The price that they advertise is only if you qualify for their special rebates. I came expecting a price of $12,500, but because I didn’t “qualify” $2500 was added to the price. This was after I specifically asked about the price on the phone. I was very disappointed with this experience.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I went into look at a Range Rover velar listed for
I went into look at a Range Rover velar listed for $30,990. By the time they added all of the fees and underpriced my trade…the price was $40,000. They put a $2,000 fee for not financing with them. I had an auto draft check from credit union. Then the salesman explained that the marketed price was factoring in 3 separate rebates. One for being a veteran. One for graduating college in the past 12 months. A the other if you purchased a vehicle from them in the past 3 years. When I argued that it was impossible to meet those 3 stipulations the salesman’s demeanor completely changed and got angry. He argued that all dealers market their vehicles with rebates. It was completely shady. I have purchased many vehicles in the past. I felt like he thought since I was a woman that he could scam me without being questioned. I had read the reviews before going and had been skeptical prior to going in. I wish I had listened to reviews and not wasted my time with this poor dealership.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your experience, Cyndy. We sincerely apologize for the frustration and confusion you faced during your visit. We strive to provide transparent and fair pricing and are sorry we fell short in your case. Your concerns about the fees and rebates are important, and we will review our practices to ensure clearer communication in the future. If there's anything we can do to address this situation, please feel free to reach out.
I went here to look at a 2008 Lincoln Mark listed for
I went here to look at a 2008 Lincoln Mark listed for around $9700. When I went to actually purchase the vehicle, suddenly the price jumped up to $15,000. I was able to get the price down to $11,500, not before they tried to keep upping the price. After I bought it outright with a Certified Check, they informed me that they truck was not currently inspected and I would have to bring it back in to get it inspected. I brought it back in the next week and did not receive any information on the truck for over a week. I had contacted them nearly everyday for that week and just kept getting told that it would be ready the next day. Finally, someone informed me that the truck was not going to pass inspection and instead of fixing the issue they were sending me a check for the amount I paid for the truck. So they sold me a truck illegally and instead of making it right they just gave me my money back and washed their hands of it. Now I have no truck and have to continue to look for another one. I definitely do not recommend buying from them. They're just looking to scam people! If I could give negative stars I would!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Fake pricing.
Fake pricing. They advertise a price, but that’s only if you qualify for their rebates. New college grad, military, previous buyer from them. After they tell you this, they start trying to negotiate the price. The price they quote is a scam! Don’t trust them!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Rogia, We apologize for any confusion regarding pricing. We strive for transparency and would like to address your concerns. Please contact us directly so we can clarify the details and resolve any issues. Thank you for your feedback.
Very deceptive pricing!
Very deceptive pricing! The price that they advertise is only if you qualify for their special rebates. I came expecting a price of $12,500, but because I didn’t “qualify” $2500 was added to the price. This was after I specifically asked about the price on the phone. I was very disappointed with this experience. Do not give them your business.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Willie, We apologize for any confusion and frustration regarding our pricing and rebate qualifications. We strive to be transparent, and it seems we fell short in your case. Your feedback is invaluable, and we will work to improve our communication and ensure a better experience for all our customers.