Reviews
Just walked in to look around.
Just walked in to look around. Comfy chairs, quiet music, time to think and sip coffee. No rush, no pressure.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for sharing, Nick! We’re so glad you felt comfortable and relaxed while visiting. That’s exactly the kind of experience we aim to provide, no rush, no pressure, just a welcoming space for you to explore at your own pace. Hope to see you again soon!
The trade-in value surprised me.
The trade-in value surprised me. They gave me $800 more than CarMax for my old Accent which was really pleasant. Paperwork took about an hour, and my new Eclipse Cross was already washed and ready. xxxxxxto the service team.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Rick, Thanks for your great feedback! We’re happy to hear you got a better trade-in value and that your new Eclipse Cross was ready and waiting for you. We’ll pass your thanks along to the service team!
Tried to get final price online, but they said they would
Tried to get final price online, but they said they would only list number in person, once we drove however many hours, they said the price on the website was their “best price” with all of these qualifications that are almost impossible to qualify for all 3, so the “actual price” ended up being about $2000 more, not to mention the fact that they charge like $1500 extra if you don’t want to finance.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Austin, we’re sorry to hear about your frustrating experience. Transparency and clear pricing are very important to us, and it sounds like we missed the mark. We appreciate your feedback and will work to improve how we communicate pricing and fees. If you’d like to discuss this further, please feel free to reach out.
I found a weird line item in the invoice for paint film
I found a weird line item in the invoice for paint film protection. Manager Alex immediately removed it and apologized. I picked up the Outlander without any add-ons forced on me. Respect goes a long way.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lairon, thank you for sharing your experience. We're glad Alex quickly addressed the issue and made sure you left with no unwanted add-ons. Respect and transparency are very important to us, and we appreciate you recognizing that. Enjoy your Outlander!
I’d visited a few other places before - some overpriced,
I’d visited a few other places before - some overpriced, others clueless about their own inventory. Here, it was all clear. Straightforward, respectful, and well-organized. Ended up buying a Lancer, no regrets.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Glad to hear it was a clear and straightforward experience! Congrats on the Lancer, Andrew!
Anyone here actually bought a Mirage at Quakertown
Anyone here actually bought a Mirage at Quakertown Mitsubishi? I went yesterday, and the sticker price matched the online listing, they showed me the Carfax without hesitation, but some friends warned me about hidden dealership fees. How was your experience? Would you recommend doing a trade-in or selling my old Civic privately?
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your question, Ganimon. We’re glad to hear the price and Carfax were clear during your visit. Our team can help provide a fair trade-in offer if you decide to go that route. Feel free to reach out anytime with questions or for assistance!
Their service center really surprised me.
Their service center really surprised me. Tech Alan showed me the worn pads, gave me OEM and aftermarket options. The work took 40 minutes. After the service, my Lancer brakes are like new, and they even washed the car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience. We’re glad Alan provided clear options and quick service that left your Lancer’s brakes feeling like new. We appreciate you choosing Quakertown Mitsubishi!
I’ve been in the car business a while, so I’m picky.
I’ve been in the car business a while, so I’m picky. One moment stood out when I asked to check underneath the vehicle, and they suggested just a visual walkaround. I had to insist. Other than that, fast paperwork and no surprise markups. Probably better for first-time buyers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your honest feedback, Ander. We appreciate your experience and insights. We’ll take your comments to heart as we continue to improve our process for all customers. Thanks for choosing us and sharing your thoughts.
Went in for scheduled maintenance, and the techs at
Went in for scheduled maintenance, and the techs at Quakertown Mitsubishi didn’t waste a second. Dropped off at nine, left by ten-thirty with new spark plugs and a clean interior. Price was exactly as quoted. Free coffee too.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Samantha, we appreciate you sharing your experience. It’s great to hear the maintenance was quick, the price was right, and you enjoyed the free coffee. Thanks for choosing Quakertown Mitsubishi!
The trade-in process was painless.
The trade-in process was painless. Got a fair price for my old car, signed everything in a day, and drove away in a new Outlander. What I liked most was no fluff. Just numbers, paperwork, keys. Oh, and good coffee.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Joy. We’re glad the trade-in process was smooth and straightforward for you. Enjoy your new Outlander, and we appreciate your kind words about our service (and the coffee)!