Skip to main content

Joe Basil Chevrolet

(1,552 reviews)
Visit Joe Basil Chevrolet
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2021 consumer dealer award
New (716) 775-6598 (716) 775-6598
Used (716) 989-5838 (716) 989-5838
Service (716) 239-4809 (716) 239-4809

Reviews

(1,552 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Basil Chevrolet from DealerRater.

Want to share your experience with this dealership?

Write a review

Great people awesome service, excellent customer lounge

Basil Chevrolet has excellent customer service, the people are so friendly and professional. The customer lounge is awesome. Very well run business I highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks to you! Happy driving!

Great

The service was great. Anthony really helped get my car done. The whole service team was very helpful. The problem have been fixed 100 percent with ny car .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks to you, we're so glad to hear it! Welcome to the family!

Excellent customer service

Great customer service, very friendly and no pressure at any time. Made us totally comfortable and helpful on any questions asked. Would recommend to others in need of car service or sales

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thanks to you! We appreciate your glowing recommendation!

Our First Lease

This was our first lease and Sandy V made it easy, fast and enjoyable!! Would highly recommend Basil and Sandy if you are looking for someone who cares.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks to you! Happy driving & welcome to the family!

Treat you like family

Joe Basil Chevrolet’s service department treats you like family...a happy family. Associates are prompt, courteous, knowledgeable and efficient. The atmosphere is warm, welcoming and comfortable. It feels more like a club, than a service shop.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks Tom! We appreciate your kind review...welcome to the family!

Expert workmanship !

Great job ! Professional service Kept me informed Very friendly staff! Excellent facility Popcorn and drinks were a nice touch too! They even washed my car !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks Robert! We're glad you had a positive experience here!

Basil Chevrolet

all staff were helpful and friendly. Took personal interest in our business. We worked with both Anthony and Diane - excellent service and look forward to working with them again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks to you, Timothy!! Happy driving!

Bought a vehicle and very happy with deal

Great place to buy a car very comfortable no one shoving cars down your throat and least expensive with better deals than other dealerships. Done my homework on dealerships and basil chevy is the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Hey thanks, Mr Bob! Happy driving & we appreciate your glowing review!

New lease

Best experience I've had been leasing for 15 yrs.Excellent service and deals .Relieved stress of car shopping.Will refer to everyone! Salesman awesome as well as sales manager. Best service I've had in ages

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Maria, we're so glad to hear you had such a positive experience here! We appreciate your trust in us and wish you many happy driving miles!

Outstanding and thankful!

Wow! I bought a used vehicle from Joe Basil a few years ago. It currently has 39,000 miles and the engine light went on. The timing and gears were destroyed. ENGINE for LIFE! I always maintain my vehicle and thus only had to pay a 100.00 deductible to have the engine repaired! Of course we are very thankful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No