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Joe Basil Chevrolet

(1,552 reviews)
Visit Joe Basil Chevrolet
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2021 consumer dealer award
New (716) 775-6598 (716) 775-6598
Used (716) 989-5838 (716) 989-5838
Service (716) 239-4809 (716) 239-4809

Reviews

(1,552 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Basil Chevrolet from DealerRater.

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Great Service

From my sales representative experience all the way to the installation of my accessories everything went very smooth! They took my vehicle in at my appointment time and were very efficient with completing the work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks! We're so glad to hear it!

Tom was very professional he took his time great salesman.

Tom treated me like I was important without being judgmental great salesman others need to take notes. Follow the leader. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks to you! We appreciate your continued support!

Five star service

I have taken my cars to basil for all there services and never had a problem.no up sales just great service and I got my car back before the time promised also.i bought 5 cars and a motorcycle from them I don't trust anyone else with my cars thank you basil Chevy and all your friendly staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks to you! We're honored that you trust us with your transportation purchases!

Chevy Camaro 2018

I was very happy with the car buying process and the way the dealership helped their customers get in the best car for them! Great customer service ?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Ashley, we appreciate your business!

Best dealership EVER!

Buck was my salesman and he was very accommodating. He helped me every step of the way and got me the best deal and the car unwanted. I will definitely always go back to Joe Basil and will definitely recommend them to anyone looking for a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Rebecca! Happy driving!

First Time for service at Basil Chevy

I recently acquired a 2007 Uplander Van and brought it to Basil for service, not knowing the previous service history. Basil fully inspected the vehicle, changed the oil and rotated the tires. The service rep said that the vehicle was in fine condition. I am very pleased with the professional treatment I received. I will surely return to Basil Chevrolet for my next service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks! We're so glad you had a positive experience here! Happy driving!

Excellent customer service!

Connor was great with customers. He had a great people friendly personality that really draws people into this location. He was very helpful with parts and info on my jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Miranda! We appreciate your kind review!

i had an oil change and my son bought a new mali

Our family has purchased a few cars from joe basil chevrolet the sales people were very accommodating and easy to work with and their service department does a great job getting you in and out when work is completed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks Ron! We appreciate your continued support. Happy driving!

Nate Is the best to work with

Nate Is the best to work with. I won't buy car anywhere else AAAAAAAAA AAA AA AAAAAA AAAAA AAA AA AA AA AA A AAA ++++++++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Nick! We think you're A++++ too! Thanks for your continued support!

Great

Got a great deal from Joe basil Chevy on our new traverse . Great customer service. Always buy our cars there. Whole process was quick and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out!