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Joe Basil Chevrolet

(1,556 reviews)
Visit Joe Basil Chevrolet
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2021 consumer dealer award
New (716) 775-6598 (716) 775-6598
Used (716) 989-5838 (716) 989-5838
Service (716) 239-4809 (716) 239-4809

Reviews

(1,556 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Basil Chevrolet from DealerRater.

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New Car Purchase Experience

I have been shopping for a Camaro 2017 Zl1 for the past two months and my experiences with other Chevy dealers were below average! This includes, the lack of follow-up calls and not respecting me as a serious customer. Consequently, I stumble across Joe Basil Chevrolet on the internet and within two weeks, I was able to purchase the exact car I was searching for. Keith Deluca, Bob Bell and Sean Hall treated me respectfully, and the trade-in process was absolute painless. It was worth the 600 miles round trip!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Clive! We hope you love your new Camaro, just in time for Summer! Happy driving!

Pleasure working with your dealership

I have to say it has been a pleasure working with Shannon Rivers, she helped me make my choice and went above and beyond with everything I needed to do. I am very happy with the new truck and look forward to doing more business with her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks! We hope you love your new vehicle! Welcome to the family!

Love that Service

I love the fast service (in and out) for an oil change, professional staff that make you feel like your VIP, really nice variety of snacks."|"

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for choosing Joe Basil Chevrolet! We hope to continue to earn your business for years to come!

Perfect

Service was outstanding , my service was done in a timely matter and perfectly explained to me. I would definitely recommend Basil. TheirComo Park location is perfect for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks!! We appreciate your business, welcome to the family!

2017 chevy bob bell

Bob bell was great! I Love my new chevy Cruze! Bob was super friendly and got me my first car loan! Jennifer was great too thanks guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks!! We appreciate your business, welcome to the family!

Everyone was very friendly,professional and helpful

I gave the rating I did because they were very good to me. I was able to drive out with a brand new car affordable to me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks!! We appreciate your business, welcome to the family!

Red equinox

Joe basil on transit in depew , is a great place , serivce is on point, the waiting area is awesome, very comfortable, top of my list for my next car purchased

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you! We look forward to selling you your next vehicle!

Inspection

Someone for joe basil called and to reminded me about my inspection I needed this month and sent me a coupon. When I got there today also recommended an oil change and tire rotation. All the work was done in an hour which was nice cause I had my 3 yr old daughter with me, always make me feel welcomed and not a bother.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks!! We appreciate your business, welcome to the family!

Best Yet

This was our best visit yet, with super-fast service. Time suggested to complete the work was an hour.....they did it in 45 minutes!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks!! We appreciate your business, welcome to the family!

Pleased

I was very happy with the service and the timeliness and convenience of not having to make an appointment employee very courteous and knowledgeable the waiting area was clean and comfortable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks!! We appreciate your business, welcome to the family!