Reviews
Purchased a 2021 Chevrolet Colorado Z71
Purchased a new Chevy Colorado Z71 from Alvin Harris at Burke Motor Group. Al was very helpful in the buying process. He was professional at all times. The whole experience was relaxed ! Thanks Al
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this great review! We are so happy to hear about your positive experience with Al at Burke Motor Group. We greatly appreciate your business. Enjoy your new Colorado!
Jetta SEL
This is now my 2nd new car purchase from Michael Carson and my 3rd time buying from Burke VW. When purchasing my 1st vehicle from Michael, he told me to always reach out with any issues. He was true to his word and will certainly keep him in mind when purchasing in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Debbie! We are so happy to have you as part of the Burke Family!
Bought a new Subaru
The process was easy during this time of social distancing. Phil B. delivered the new car to my home and drove the old one away.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Jackie! We are glad you felt comfortable purchasing from Burke during these uncertain times. Safety is our #1 priority and we are glad Phil delivered! Welcome to the Burke Family!
New lease vehicle
My wife Kelly and I went to Burke to test drive a new Acadia since our lease was almost up in our Terrain. We kinda knew what we were looking for but had a couple small questions about getting into another lease. Khalid was able to work with us very patiently on looking at the vehicles. We had several months before the end of our lease but Burke was able to work with us and get us into a new vehicle at where we felt comfortable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this great review, Chris! We are so happy we were able to work with your current lease and get you into a brand new Acadia. We know you will love it! Thank you for being a part of the Burke Family!
Purchased a New 2020 Chevy Traverse
After it was determined that the repair of our 10 year old vehicle was not a wise decision, Al Harris did an excellent job of guiding my wife and I through the purchase of a new Chevy Traverse. Al was extremely patient with us. Our New Vehicle was Dealer Traded from Jenkintown PA. Whoever drove it back, did an excellent job as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Stephen! We are so happy to hear about your top-notch experience and excellent customer service with Burke Motor Group. We are excited to have you and your wife as part of the Burke Family! Enjoy your new Traverse!
Service is horrible DO NOT GOT THERE. Unqualified service...
Service is horrible DO NOT GOT THERE. Unqualified service Manager and technicians. I would stear Clear. Thanks for a brand new 74k truck with bad tires. Jesse Gery
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Jesse, we are sorry to hear about this experience with our service department and apologize for any inconvenience. Unfortunately receiving a "bad batch" of tires from Goodyear is beyond our control. We greatly appreciate this feedback and will surely relay the information to our Service Manager.
Outstanding service!
Went with my wife for her to get a new car and I also ended up with one. Dave Hand is the best! So patient and knowledgeable ! This is my third Burke vehicle in a row and I will return.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Donny, thank you so much for your continued business at Burke Motor Group! We know you and your wife will love your new cars. We are so happy to have you as part of the Burke Family and look forward to serving you again in the future!
jeydi serrano
jeydi did a great job for me; answered my questions; demonstrated a sensitivity to my issues; attended to details efficiently; maintained a professional disposition throughout the process!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, John! Jeydi surely is a great asset to our team. We are so happy she was able to help you find the perfect vehicle in a professional and friendly way. We appreciate your business and are excited to have you as part of the Burke Family!
New car lease
I had a great shopping experience leasing my new 2020 Cadillac XT5. I have always used the service department because it was closer and have always had a good experience there. The last time I had my vehicle for scheduled maintenance I left with three months free OnStar service. Great experience all around. Thanks David Blews!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this great review, Racheal! We are so happy to hear about your positive experience in both our service and sales departments. We know you will love your new 2020 Cadillac XT5! Welcome to the Burke Family!
Great dealership!
Very pleasant experience for my wife and I shopping for and purchasing a new Forester that our daughter will be driving. Jeremy and Michael Carson were excellent to work with and the dealership took precautions to ensure a safe process in the Covid situation. Would highly recommend to anyone looking for a new vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Doug! We are glad to hear about your great experience with our team members, and also that you felt safe at our dealership during these uncertain times. We know your daughter will love her new Forester. We welcome all 3 of you to the Burke Family!