Reviews
car owner
Michael Carson was very willing to spend time demonstrating new features.He was super knowledgeable on Subaru products and process. Very eager to make his customer happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Theresa! We know you will love your new Subaru and all of the great features that come with it. Welcome to the Burke Family!
Mark Barny
Mark Barney was a knowledgeable and helpful salesman he made the buying process of our GMC as easy as possible and followed thru with everything he promised
- Customer service 3.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Andy, we know you will love your new GMC! Welcome to the Burke Family!
Great experience
I can not say enough how friendly and welcome I felt as I walked up to the entrance. I was first approached by Mr. Stephen Ochello with a kind and courteous smile. Stephen made me feel as though I was welcome as a friend and not a possible client; it was so welcome as this is not normally the usual experience at dealership's. I want to thank the whole staff for all the professional and courteous support they should to me during my buying experience. I can not express my appreciation and gratitude enough. What a team. I am now a forever Burke Motor Group customer and looking forward to many more great experiences in the future. With kindest Regards Robert Nailon
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this great review, Robert! We are so happy to welcome you to the Burke Family and look forward to serving you again in the future!
Great car, great experience, great price!
Once again, Al Harris and Burke motors, provided a great car buying experience! Competitive pricing and a very smooth process for over 20 years of personal and business vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your continued business at Burke Motor Group! We are so happy to hear about your great experience with Al, and are excited to have you as part of the Burke Family!
Leasing car
I did not intend on leasing a new car, just looking. Dave was respectful and listened to my needs. He made the process easy. I would highly recommend Dave to friends and family. Thank you Dave for a great experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words, Coleen! We are so happy you chose to do business at Burke, and are excited to welcome you to the Burke Family!
From on line to on the road in than 24 hours.
I was walking in the lot looking for 2 specific cars I had researched when a gentleman saw me and asked to help. As I had an errand to run, Brian Szotak gave me his phone number and we made an appointment and 24 hours later I was driving my 2017 car off the lot.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Welcome to the Burke Family, Dee!
Owner
Great customer service. Super friendly staff. Very knowledgeable staff. Was the best/easiest experience at a dealership my wife and I have ever had. We will be back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this great review! We appreciate your business and can't wait to see you again. Welcome to the Burke Family!
Watch out for the Staff very sneaky
Make sure you read your contract the finance person slip a 3000 warranty in on my contract. When I asked him for a copy of the purchase order I got home and it wasn’t in with my paperwork. Staff has no class. In this day of social media why would you risk screwing someone over? When you call they act as if your going to attack them. I already had a warranty on the vehicle but I guess someone gets a kickback on the one for 3000 at my expense. I won’t ever recommend this dealer. My sales woman was not upfront and the finance guy blew right through the paperwork not explaining anything and even e signed some of the paperwork himself. The guy was a creep.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Brendan, as we discussed, the majority of our customers take the CPO Wrap Extended Warranty. Our General Manager is looking into this transaction and will be in touch. We pride ourselves in being a family owned and operated business in the Cape May County community for 109 years, and assure you that our team is committed to providing excellent customer service. We will reach out ASAP to resolve this issue.
Purchased a new Legacy. Sales person Steve Ocello
Our dealing with Steve Ocello was the best. We had complete confidence in him starting with our first handshake. He was very professional and knowledgeable . He answered all questions and went above and beyond helping us with our purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joe and Anne, we cannot thank you enough for trusting Steve and Burke Motor Group with the purchase of your new vehicle. We are so happy to welcome you into the Burke Family!
Good experience
Good experience, low pressure, felt good about buying process. Extremely happy with low bank APR approval. Dealer beat my credit Union APR. All employees interacted with were friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing to do business at Burke, Kevin! Welcome to the Burke Family.
