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Bocker Auto Group

(670 reviews)
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Sales hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (815) 239-5025 (815) 239-5025
Used (815) 239-6012 (815) 239-6012
Service (815) 656-4132 (815) 656-4132

Reviews

(670 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bocker Auto Group from DealerRater.

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I have just bought a new vehicle from Bockers.

I have just bought a new vehicle from Bockers. I could have not asked for better service. We have bought many vehicles from Bockers. They have always given us 100% in everything we need. Thank you Bockers you are the best..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for your kind words and loyalty to Bocker Chevrolet GMC! We're thrilled to hear that you had such a positive experience with our team and that we continue to meet your expectations. We appreciate your continued trust in us and look forward to assisting you with your future vehicle needs. Thank you for choosing Bocker Chevrolet GMC - we truly appreciate your business! Sincerely, The Bocker Chevrolet GMC Team

I have purchased four cars over the years at Bocker Auto

I have purchased four cars over the years at Bocker Auto Group in Freeport, IL. Last week, with help from salesperson Austin Bowser, I again found exactly what I was looking for. Everyone at Bocker is friendly and helpful, and this transaction was easy. Everyone there makes customer satisfaction a priority.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Bocker Chevrolet GMC Team

Hunter and the staff at Bocker Auto Group made it so easy

Hunter and the staff at Bocker Auto Group made it so easy to purchase my Chevy Traverse. I am loving my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your feedback about your experience with us. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, The Bocker Chevrolet GMC Team

I had a great experience buying my 2020 GMC Terrain from

I had a great experience buying my 2020 GMC Terrain from Brandon. He made the whole buying process smooth and answered all of my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, The Bocker Chevrolet GMC Team

It was such a pleasure and easy experience.

It was such a pleasure and easy experience. Brandan and Delbert made the whole process smooth and easy. I am loving my 2020 GMC Terrain more and more everyday! Cannot thank them enough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great feedback! We're very happy that Brandon and Delbert were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Bocker Chevrolet GMC Team

Great Experiance

Bocker Collision repaired some damaged paint on my 2018 GMC Acadia. work was completed with excellent results. I would highly recommend Bocker to everyone. Car looked like new upon return. Great service Purchased 1st new vehicle at this dealership in 1969. Tom & Jane Klemm

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your feedback, Tom! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Bocker Chevrolet GMC Team

Brandon was very knowledgeable & great to work with.

Brandon was very knowledgeable & great to work with. We leased our car & are very happy with it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

James, thank you for reviewing your time spent at Bocker Chevrolet GMC. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Brandon is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, The Bocker Chevrolet GMC Team

It was a pleasure to work with Delbert, Jason & Justin at

It was a pleasure to work with Delbert, Jason & Justin at the Bocker Group over the past few weeks! They went above and beyond and were extremely prompt in finding the 2024 Blazer we wanted. We appreciated how available they were to answer questions, regarding the comparisons of various vehicles as we made our final decisions. They assisted us in getting the GM healthcare discount as well. The entire process was streamlined and stress free. I would recommend the Bocker Group to all, as they are not only committed to customer service throughout, but sure to check in after! A GREAT group of people indeed... Thanks again Bocker Group! Chrislyn & Blair S.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Chrislyn! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Bocker Chevrolet GMC Team

Great Dealership

The salesman, Hunter, was a very pleasant young man to deal with. He was helpful with explaining features and syncing my phone with the new vehicle. I feel I was given a very fair trade on my used vehicle. Overall, I would highly recommend dealing with The Bocker Auto Group.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Sincerely, The Bocker Chevrolet Buick GMC Team

Jason and staff at Bocker Auto Group have been great to

Jason and staff at Bocker Auto Group have been great to work with from day one of ordering our vehicle, through the production process, delivery and beyond! They really go the extra mile for their customers and it is so appreciated!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review of our sales team. We're glad to hear that you had a positive experience with us and look forward to seeing you again soon! Sincerely, The Bocker Chevrolet Buick GMC Team