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Bocker Auto Group

(670 reviews)
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Sales hours: 8:00am to 4:00pm
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (815) 239-5025 (815) 239-5025
Used (815) 239-6012 (815) 239-6012
Service (815) 656-4132 (815) 656-4132

Reviews

(670 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bocker Auto Group from DealerRater.

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still waiting for parts for my car, left out in the cold

still waiting for parts for my car, left out in the cold and I think the diesel fuel congealed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We understand your concern regarding the delay in receiving the parts for your vehicle and the potential impact on its performance. At Bocker Chevrolet GMC, we strive to provide timely service and support. We encourage you to reach out to us directly so we can assist you further and address your needs. Your feedback is appreciated, and we will work diligently to ensure a resolution. Sincerely, The Bocker Chevrolet GMC Team

Bocker's did a great job on my scheduled appt.

Bocker's did a great job on my scheduled appt. Had me in and out in no time at all. Friendly folks. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us at Bocker Chevrolet GMC. Our team strives to provide friendly and efficient service, and it's fantastic to know we met your expectations. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

Everything went great they did a great job.

Everything went great they did a great job.i have always had good luck with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that everything went great and that you've always had a positive experience with Bocker Chevrolet GMC. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

Austin & whole Bocker Staff have been a delite to work

Austin & whole Bocker Staff have been a delite to work with. A couple of questions came soon after taking delivery- they were easily resolved.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had a great experience working with Austin and the entire Bocker Chevrolet GMC team. It's great to know that any questions you had after delivery were easily resolved. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

I had my car detailed inside, And they did a wonderful

I had my car detailed inside, And they did a wonderful job. It looks like brand new.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that you were pleased with the interior detailing of your car and that it looks brand new. At Bocker Chevrolet GMC, we take pride in our work, and your satisfaction means a lot to us. We hope to see you again soon! Sincerely, The Bocker Chevrolet GMC Team

Awesome people, great dealing with them recommend them

Awesome people, great dealing with them recommend them anytime, did every thing I asked them to

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your fantastic review! We truly appreciate your kind words about our team at Bocker Chevrolet GMC. It’s always our goal to provide the best service possible and to meet your needs. We look forward to seeing you again and appreciate your recommendation! Sincerely, The Bocker Chevrolet GMC Team

Every one there treats you kindly and professionally.

Every one there treats you kindly and professionally. They try and find the best deals and lowest prices on the market.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that you felt well taken care of by our team at Bocker Chevrolet GMC. Our commitment to finding the best deals and providing professional service is very important to us. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

Body Shop did an excellent job and timely.

Body Shop did an excellent job and timely. Very accommodating to make this a successful repair. Nice job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our Body Shop at Bocker Chevrolet GMC. Our team strives to provide timely and accommodating service for all repairs. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

Austin Bowser did a super job finding the right truck for

Austin Bowser did a super job finding the right truck for my wife and myself. The staff at Bocker Auto Group listen to what you are looking for. I text Austin that I was on my way, We live in Sterling, IL When I got to the dealership Austin said he would like me to look and drive the 2022 GMC on their lot and then we will drive the truck you came up here to look at. After the test drive Austin said let me get the keys to your truck you came to see I told Austin there was no need. Bottom line is Austin knew what would work best for me. I am now the owner of a 2022 GMC Sierra 1500. Austin you did a great deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that Austin provided exceptional service and helped you and your wife find the perfect 2022 GMC Sierra 1500. At Bocker Chevrolet GMC, we pride ourselves on listening to our customers' needs, and it’s fantastic to know that Austin succeeded in that regard. We truly appreciate your feedback and hope you enjoy your new truck for many miles to come. Please visit us again if you need anything in the future! Sincerely, The Bocker Chevrolet GMC Team

Love my new to me 2022 GMC Terrain.

Love my new to me 2022 GMC Terrain. Wasn’t really expecting to be purchasing a vehicle at this time but Bocker and especially Jason worked to get me the best deal possible! I enjoy dealing with the entire Bocker team from sales to service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Dawn! We’re thrilled to hear that you love your new 2022 GMC Terrain. It's wonderful to know that Jason and the entire Bocker Chevrolet GMC team made your experience a positive one. We appreciate your kind words and look forward to assisting you with any future needs. Enjoy your new ride! Sincerely, The Bocker Chevrolet GMC Team