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Bocker Auto Group

(678 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (815) 239-5025 (815) 239-5025
Used (815) 239-6012 (815) 239-6012
Service (815) 656-4132 (815) 656-4132

Reviews

(678 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bocker Auto Group from DealerRater.

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called Bocker to talk to Austin Bowser. Asked him if he...

called Bocker to talk to Austin Bowser. Asked him if he would hold a gmc pickup with a credit downpayment? Austin said no problem. Came up a couple days later and test drove it.Told Austin i would take it but i needed a few days to get everything in line. No problem he said. Final conclusion. Everything went great from beginning to the end. Austin was great to work with. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Bocker Chevrolet Buick GMC Team

Ford Expedition

Friendly, polite sales staff. Appreciated the no-pressure approach. The vehicle wasn’t exactly what we were looking for, is the reason we didn’t make deal. Facility was clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Bocker Chevrolet Buick GMC Team

Jason Bardell makes the buying process Quick and easy. He...

Jason Bardell makes the buying process Quick and easy. He makes sure that you know everything you need to know about your new vehicle and works hard to get you the best price. Would and will definitely buy from Jason again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. It's fantastic to know that we were able to make your vehicle purchase incredibly easy and quick. We look forward to working with you again! Sincerely, The Bocker Chevrolet Buick GMC Team

Excellent Sales Department

Bocker Auto Group is a great dealership to work with. They are courteous, willing to negotiate, and they staff is very courteous and responsive. The facility is very clean and organized. Ask for Ben.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with the team. Please let us know if we can ever help you in the future. Sincerely, The Bocker Chevrolet Buick GMC Team

Bocker Auto Group is a fantastic dealership. We had the...

Bocker Auto Group is a fantastic dealership. We had the pleasure to work with Ben Marten. Ben is knowledgable, responsive, and genuinely cares for his clients. I would highly recommend this dealership. The facility is very clean, organized, and everyone is nice. Thanks Ben.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback regarding your experience at Bocker Chevrolet Buick GMC and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Bocker Chevrolet Buick GMC Team

Brandon Busker was very professional in his...

Brandon Busker was very professional in his presentation when showing me various options while looking At new & used vehicles. I never felt pressured to Buy!! I did. End up purchasing a 2020 vehicle....I wouldn’t hesitate to recommend him to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Bocker Chevrolet Buick GMC Team

Just did a second lease, a 2020 Buick Encore from Bocker....

Just did a second lease, a 2020 Buick Encore from Bocker. Brandon Busker did a fantastic job for me. They are so courteous and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Bocker Chevrolet Buick GMC Team

We are very pleased with our first time visit and...

We are very pleased with our first time visit and purchase from Bocker"s. We first phoned to see if they still had 2 used vehicles that we were interested in. When we arrived they were both sitting in front waiting for us to inspect and drive. Chase was very helpful. We feel the asking price of our Buick Enclave and our trade in value was fair. Danny found us the best financing. Now if the service team is as good when we need them we will definitely be very happy customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for this marvelous review and congratulations on your new car! We are so pleased that our team was able to provide you with such exceptional service. Enjoy your new vehicle! Sincerely, The Bocker Chevrolet Buick GMC Team

2010 Buick Lucerne

Everyone was so friendly. The salesperson explained everything about the car and any questions we had. I would definitely buy another car from them. I even recommended this place to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Bocker Chevrolet Buick GMC Team

Best buying experience....

Just purchased my 2017 Jeep Renegade Trail hawk edition. The staff at Bocker Auto was great. I had the pleasure of working with Jason Bardell. He is very knowledgeable. This was the smoothest purchase I have ever done. I would highly recommend Bocker Auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your Jeep Renegade purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, The Bocker Chevrolet Buick GMC Team