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Bocker Auto Group

(711 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (815) 239-5025 (815) 239-5025
Used (815) 239-6012 (815) 239-6012
Service (815) 656-4132 (815) 656-4132

Reviews

(711 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bocker Auto Group from DealerRater.

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Cadillac Escalade

Had a great experience here my salesman Brandon Busker was very helpful throughout the whole process of buying my truck would definitely recommend it was worth the three hour drive 👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review and for traveling to Bocker Chevrolet Buick GMC from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, The Bocker Chevrolet Buick GMC Team

Buick servive

Work done in a very timely manner in nice clean atmosphere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Bocker Chevrolet Buick GMC Team

I have been dealing with Bocker Auto Group for over 40...

I have been dealing with Bocker Auto Group for over 40 years, most recently to buy a '21 Blazer. Have always been treated fairly and pleasantly by all depts.; sales, service, body and quick lube.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the wonderful review of your experience at Bocker Chevrolet Buick GMC. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, The Bocker Chevrolet Buick GMC Team

Best car-buying experience ever!

I had been looking for a used vehicle that was well taken care of. Dean responded to an internet inquiry of mine, and provided a ton of information about the vehicle I was interested in (even though it was one of the lower-priced models they were selling). I had several follow-up questions, and each time he was very quick, very professional, and provided pictures when warranted. This was very appreciated, as I live more than 2 hours from the dealership. All that was needed when I arrived was a test-drive, and last-minute discussion on the price. The entire transaction took less than an hour. I couldn’t be happier. I would definitely buy another vehicle from Bocker (and Dean). Best car-buying experience I have ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Steve, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Bocker Chevrolet Buick GMC! Sincerely, The Bocker Chevrolet Buick GMC Team

We are long-term Bocker customers. We have found them to...

We are long-term Bocker customers. We have found them to be more than fair on both the buying and servicing sides. We won't be going anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Bocker Chevrolet Buick GMC Team

Bought new GMC Denali, everything went as expected, like...

Bought new GMC Denali, everything went as expected, like the truck, Dealership made the exchange pleasant people to deal with. Everything was explained to me In full, good people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Bocker Chevrolet Buick GMC Team

Very helpful

We went to Bocker unsure of what type of vehicle we were interested in. Austin was very knowledgeable about all of the different vehicles that were available and spent a lot of time with us, helping us to navigate the different trim levels and vehicle specifications so that we could find the right vehicle for us. The selection at Bocker was also great. They were easy to work with and made the process of trading our vehicle seamless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Bocker Chevrolet Buick GMC Team

Gary Mc

Great dealer and Brandon Busker is a great salesman would recommend Him and Bockers also service department is great they are great to deal with every one great to deal with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, The Bocker Chevrolet Buick GMC Team

GM fan

I am a return customer. Very pleased with the process of purchasing and especially pleased with the service department. They supply a ride home if I need one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really appreciate your feedback, Mike. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won't hesitate to reach out to us. Sincerely, The Bocker Chevrolet Buick GMC Team

Good truck buying experience.

Good truck buying experience. Brandon was helpful and was also kind and courteous to my kids who wanted to check all the other new cars out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Bocker Chevrolet Buick GMC Team