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Bocker Auto Group

(678 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (815) 239-5025 (815) 239-5025
Used (815) 239-6012 (815) 239-6012
Service (815) 656-4132 (815) 656-4132

Reviews

(678 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bocker Auto Group from DealerRater.

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beyond impressed with Bocker!!!!

I’m beyond impressed with Brandon Busker at Bocker Chevrolet. Easiest buying experience I’ve ever had at a car dealership. I purchased an older model Acura from Indianapolis during the COVID pandemic, late April-early May of 2020. Brandon could not have made the entire process any more smooth. I was able to do a virtual test drive, he gave me an honest overview of the car. Never felt like I was being haggled on price, completely upfront and honest which I feel is rare in the car industry. They knew they had a great product, they were able to accomodate all my needs, they were even able to ship it right to my driveway. If I could give 10 out of 5 stars I would. I never knew buying a car could actually be enjoyable. Absolute 0 buyers remorse. Mind you, I bought this used vehicle over the phone and was hesitant going into it. Thank you Brandon Busker and staff at Bocker. You now have a lifelong fan 250 miles away!!! I’d send anyone his way if you’re in need of a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate you taking a moment to leave us this wonderful feedback! The safety and satisfaction of our customers is our highest priority, and we're happy to learn you felt comfortable during the entire transaction. Let us know if there's anything else we can do for you! Take care! Best, The Bocker Auto Group Team

Brandon was amazing. He took care of every thing and...

Brandon was amazing. He took care of every thing and always was there to help. I loved that I could walk in there and tell him what I wanted and he took all of my wants and found me a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to working with you again in the future. Have a great day! Sincerely, The Bocker Chevrolet Buick GMC Team

First time buying at Bocker Group, excellent experience.

Our sales person was Austin Bowser a great person to help us find a vehicle that fit our needs. Many things were happening in the state of Illinois with Pritzker (Covid-19). They worked hard to meet all our needs in limited time frame. Everyone did their very best to meet our needs. My next vehicle will be purchased from Bocker Group. Tom H.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for your feedback. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Bocker Chevrolet Buick GMC Team

Amazing help

Brandon really took his time and heard everything that I wanted in a car. He was amazing and very helpful. I would so go back to buy another car from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are more than happy to learn of your great experience here with us, Jessica! Be sure to keep us in the loop for your future automotive needs! Be it service or sales. Take care! Best, The Bocker Auto Group Team

Quick and Easy

I was in the market for a new used car recently. I did my research online first and determined what car I would like to purchase. I searched around and found the perfect match for me on Bocker's website. I contacted the dealership and was put in contact with a salesman right away. I made an appointment to see the car and test drive it the very same day! The purchase process was very fast and easy. Delbert and his team were all very nice and knowledgeable when answering my questions.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for the great feedback and your business.

Recent Purchase

Very happy with my recent purchase, First time working with Brandon, he was very knowledgeable and helpful . I have purchased my vehicles from Bocker's for the last twenty years always happy with team and service I receive. Will recommend Brandon to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Quick and Easy Car Shopping

I was in the market for a new car for a few months and had an idea of what I wanted to buy. I found the car that I had been looking for online and was able to almost immediately set up an appointment to come look at the car. The purchasing process took less than half an hour in total, and I was on my way with a new car in no time! The staff was very nice and made sure all my needs were met while purchasing the car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Luke, thank you for the feedback! We are happy to hear about your positive experience at Bocker Chevrolet Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! -Bocker Chevrolet Buick GMC Team

new car lease

Bocker Auto Group and its Employees are hands down the best in the industry that I have dealt with. Brandon Busker was over the top exceptional during every process of my purchase. cant tell enough people about this Dealer and its team of professionals

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are happy to hear about your positive experience at Bocker Chevrolet Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future!

Very happy with our recent experience and purchase.

Brandon does an exceptional job.He is very attentive and knowledgeable. This is the second vehicle that I nave purchased from him and Bocker’s. Outstanding service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear about your positive experience at Bocker Chevrolet Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future!

We were very happy with our experience at Bocker Auto Group.

We recently purchased a Chevy Equinox at Bocker Auto Group. It was a very positive experience. Brandon Busker made us welcome and at ease through the whole process. He was very knowledgeable and listened to us. We will recommend Bocker in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.