Reviews
Dean Obert best salesman ever
Dean Obert goes above and beyond to make sure you are 110% satisfied. We have never had any issues with with any of their other service. The entire staff is friendly and there to please
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Dean and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Bocker Chevrolet Buick GMC Team
Wonderful Experience with Bocker Auto
I had heard great things about Bocker Auto from friends who have purchased vehicles from this dealership. Everything I heard proved to be true during my recent experience buying a 2018 Cadillac XT5 from Bocker. I visited the dealership to test drive the XT5 and Ben Marten answered my questions. Greg Tremble and others at the dealership worked hard to find a vehicle that had all the options I wanted. Once the XT5 was located, customer service representative Brandon Busker drove 120 miles to my home to deliver the car and explain its features to me. Bocker Auto understands the meaning of the word "service"!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
scarlson, Bocker Auto Group would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Best, Bocker Chevrolet Buick GMC Team
Professional and courteous.
Everything was handled very well. The service department was extremely busy that day, so I did have to wait longer than expected. The service department did inform me that there would be a wait. The only service I did not get to avail myself of was the free car wash promotion that was offered. The service department stated that they were too busy that day to accommodate me with the free car wash.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi CC, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. We look forward to seeing you again. Take care! Best, Bocker Chevrolet Buick GMC Team
Purchase
Another very exceptional vehicle purchase made from the Bocker crew. Very pleased with the sales team with knowledge they have. Very pleased with the work that is done in the shop from previous visits. Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Diffenderfer, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Bocker Auto Group! If there is anything else we can do for you, please feel free to give us a call. Best, Bocker Chevrolet Buick GMC Team
Outstanding service
Brandon was great to work with. He is very knowledgeable about all of the vehicles. He was very patient with us while we were deciding which car to purchase. We are very satisfied with our purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bill, I sincerely thank you for going out of your way to write this review about Bocker Auto Group. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new car. If you have any further needs, please come back to see us. Best, Bocker Chevrolet Buick GMC Team
Perfect
Chuck and Brandon were awesome to work with. Everything was quick and simple as usual. Operation of vehicle was explained well. I will definitely be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Chuck and Brandon were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, The Bocker Chevrolet Buick GMC Team
Great customer Service
Bockers is always wonderful. Service is great, they stand behind what they sell! I cannot say enough. Wonderful salesman (Ben Marten)! After my last oil change I had an oil leak they got me right in on a Saturday. Was a defective oil filter! Fixed it and had me on my way in record time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! -Bocker Chevrolet Buick GMC Team
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, The Bocker Chevrolet Buick GMC Team
Purchase 2016 Chevy Cruze
Very pleasant sales person made new vehicle purchase very easy. I am very pleased with my new vehicle. Salesman Brandon very knowledgable explaining all options regarding this vehicle purchase. Everyone at dealership courteous and pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your outstanding review! We're glad to hear that Brandon was friendly and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, The Bocker Chevrolet Buick GMC Team
Vehicle purchases
I purchased a new 2018 GMC Sierra 1500 4x4 and a week later purchased a 2014 GMC Acadia Denali for my wife. Our sales person, Austin, was very polite and helpful in both of our purchases. The staff "Mike" also helped with our financing of them both. The staff helped with all of our questions, requests and requests. They were more then kind to let us take the Acadia home for the weekend, picked it up from my wife's place of employment on Monday and agreed to fix a couple of issues we found with the vehicle so that when we go to pick it up in a couple days, it will be ready for us to drive home. Very happy with our "friends" at the Freeport Bocker Group. Thank you Delbert Bunker and your staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. -Bocker Chevrolet Buick GMC Team
BOCKER AUTO GROUP SERVICE
Always quick service from friendly, helpful, and professional people. Always feel that whatever work is done, it was done only if necessary & work completed properly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. -Bocker Chevrolet Buick GMC Team