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Bocker Auto Group

(711 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (815) 239-5025 (815) 239-5025
Used (815) 239-6012 (815) 239-6012
Service (815) 656-4132 (815) 656-4132

Reviews

(711 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bocker Auto Group from DealerRater.

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GREAT SERVICE!

The team out at Bocker was amazing! Very accommodating and friendly. Gary Shorter, and Chase Euell went above and beyond to make sure I was happy! This is my third time buying a vehicle at Bocker and I will definitely be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Kind regards, Bocker Chevrolet Buick GMC Team

Great service

The people were very nice, the facility was very clean. They took their time but not too much time. I was unable to get my tires rotated, but I did nit make an appointment. They did ask tho.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us, Sraymer. We are happy to hear that you were pleased with our customer service and facilities. Please visit us if you have any concerns about your vehicle. Kind regards, Bocker Chevrolet Buick GMC Team

Bocker

Well you can't just walk out your front door and find a dealership that is kind and considerate to you and your financial situation that you are in the present moment. Bocker Auto group not only helped me find the right truck, but they did not try to shove any other vehicle or vehicles down my throat. Bocker comes very highly recommend by myself and one thing is for certain they don't just deserve stars but they deserve to be given a chance to sell you a car and believe me when I say they will spare no inconvenience to make you the paying consumer happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Kind regards, Bocker Chevrolet Buick GMC Team

The best car buying experience ever!!!

There is not enough good things I can say about Bocker and it’s staff. Brandon, Delbert, and Mike took such good care of me and put me in the most beautiful Cadillac SRX. There was no haggling, no secret Manager meetings, none of the craziness you usually get when buying a vehicle. It was by far the best car buying experience I’ve ever had in my life. They’ve got a customer in me for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Brandon, Delbert, and Mike. Please let us know if we can ever help you in the future. Kind regards, Bocker Chevrolet Buick GMC Team

I had a great experience dealing with the bocker Auto Group

I felt the bocker staff was very kind and courteous and Austin did a great job finding the vehicle that best fit me. And a special thanks to Coleman mets for the great detail job on the truck before I picked it up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review, Doc. Please come visit us if you need anything else, be it service or sales. -Bocker Chevrolet Buick GMC Team

Best salesman around. Vehicle #4 purchased from Brandon.

We absolutely love our salesman Brandon Buisker. We are on vehicle #4 from him and we have always been #1 when he sees us coming. He takes pride in his job and customers at hand. We will always continue to go thru Brandon @ Bocker Auto in Freeport Il. He listens to what I want, need and expect and Brandon always delivers. My last purchase was a complete trust in salesman. I hadn't even seen or drove vehicle and bought it on spot. It was a sweet 15th (quince) for my daughter and he made her day amazing and special for the entire family. Brandon Buisker is the one to go to everytime. Thank you to Brandon for all you do for my family and our vehicle needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. If there's anything we can further assist you with please don't hesitate to reach out. We look forward to your next visit! -Bocker Chevrolet Buick GMC Team

Great service and people

We have purchased several vehicles from Bicker. Our salesman, Brandon Busker is great. We have had wonderful service and he goes above and beyond to find what we want. Great place and great salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jil61744, thank you for your loyalty to our dealership and for taking the time to write this review. Bradon’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Thank you again and take care! Best, The Bocker Chevrolet Buick GMC Team

Dealer response

Jil61744, thank you for your loyalty to our dealership and for taking the time to write this review. Brandon’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Thank you again and take care! Best, The Bocker Chevrolet Buick GMC Team

Great people to work with.

This is my eighth vehicle I've purchased from Bocker's. Always great service, tell them what your looking for an they will do there best to accommodate. I stoped out Sat. Morning an drove home in my new truck Sat. Afternoon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

BoomBoom you have been doing business wit Bocker Auto Group for years and your review about us is truly appreciated and your continued business. Enjoy your new truck and we will continue the great service that you have been used to for years. Take care and happy trails. Best, The Bocker Chevrolet Buick GMC Team

Scion FR-S

My overall experience with this company was EXCELLENT! Each and every member of this team worked there hardest to get me the car I desired not just “a car.” I have to give the biggest thank you to Austin Bowser and Delbert Bunker for constantly keeping me up to date with my purchase and assuring all my needs were met in the process. If you need a car, there’s no better place to shop than at Bocker Auto Group!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Austin and Delbert were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, The Bocker Chevrolet Buick GMC Team

Perfect...

Perfect....everything done timely, reasonably priced, quality work, friendly knowledgeable staff. Kept informed. Great place to wait. Everyone looking out for your comfort. Recommend to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. Thank you so much for your recommendation of our service center. We look forward to working with you again! -Bocker Chevrolet Buick GMC Team