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Bocker Auto Group

(672 reviews)
Visit Bocker Auto Group
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (815) 239-5025 (815) 239-5025
Used (815) 239-6012 (815) 239-6012
Service (815) 656-4132 (815) 656-4132

Reviews

(672 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bocker Auto Group from DealerRater.

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Excellent!!

Brandon did a wonderful job of making sure I got the vehicle I wanted! He was very patient with me but got everything together very efficiently! Thank you so much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Bocker team takes good care of you

Wayne and everyone in the service desk makes sure they understand your problem and explain solutions clearly. They would never push a service fix unless it is needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, we are very happy to have provided you with such a positive experience!

Great customer service

Had a great experience. Austin was good to work with. Everything was explained and they all worked with me to meet all my needs. I highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you so much for your positive comments about Austin and the Bocker Auto Group. We're glad to hear you found our staff was so knowledgeable and helpful!

Excellent

Had a great sales guy marvin was his name and we were able to get the deal done excellent service would definitely buy another vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind words and this wonderful review!

Wonderful car buying experience

This was my first experience at Bocker and I can say it was wonderful! I told Chase what I was interested and he found exactly what I wanted and more! All of the staff was wonderful and made me feel at home! This was the best experience I have ever had buying a car and I wish would have come sooner! I will definitely be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Bocker Auto Group as your first choice for all your automotive needs! We want all our clients to have a comfortable and stress-free experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Great

Great place to buy a car from! Very helpful and got me exactly what I wanted! I would recommend this place to anyone searching for a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Hard working salesman!

Austin did a fantastic job searching for and ultimately ordering me a Siverado that met our needs! Very pleased overall! Service department installed the fifth wheel plate timely and delivered vehicle as expected!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fast and easy oil change

I had my car serviced early in the morning and it was convenient and thorough. It was a nice way to start my day, smiling faces....I had an oil change but do not know the names of the men who waited on me but they were awesome. I know Wayne and Gary from other visits and they always are very welcoming.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service and Friendly Professional Staff!

I drive 34 miles just for their fine service. Gives me great confidence and a sense of security when they service my cars. Also, very modern and clean waiting area with good coffee. In addition the friendly staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Ask and you shall receive!

I had a great experience with Bocker and Brandon B. I told him what I was looking for, 1 week later, he called me, they had just taken in a vehicle similar to what I had requested. They held it till I got back from vacation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.