Reviews
Hundred thousand mile maintenance completed easy
Hundred thousand mile maintenance completed easy scheduling easy drop off easy pick up and completed on time with no surprises
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're thrilled to hear that your hundred thousand mile maintenance at Phillips Buick GMC went smoothly. Our team strives to make scheduling and service as hassle-free as possible. We look forward to seeing you again for your next service! Sincerely, the Team at Phillips Buick GMC
Work was completed when promised.
Work was completed when promised. Service advisor made contact prior to any work being performed.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that the work was completed on time and that our service advisor kept you informed throughout the process. At Phillips Buick GMC, we strive to provide excellent communication and service. We look forward to seeing you again for any future needs! Sincerely, the Team at Phillips Buick GMC
This was the best experience I ever had.
This was the best experience I ever had. Steve was fantastic to work with. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, we truly appreciate your kind words! We're delighted to hear that you had such a fantastic experience at Phillips Buick GMC and that Steve made a positive impact on your visit. We look forward to seeing you again! Sincerely, the Team at Phillips Buick GMC
They were friendly, helpful, willing to work with my
They were friendly, helpful, willing to work with my financial situation. Allowed me to test drive the vehicle I was interested in as well as showed me other options available, without being pushy or trying to sell me something I wasn't interested in. Also didnt run my credit until after I test drove a vehicle and found one that I liked. By far the best car shopping experience I have had. Would recommend them to anyone who needs a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us at Phillips Buick GMC. It's great to know that our team was able to assist you in finding the right vehicle without any pressure, and that you felt comfortable throughout the process. We truly appreciate your recommendation and look forward to welcoming you back for any future needs! Safe travels in your new vehicle!
Terrible experience I took my gmc denali pick up in for
Terrible experience I took my gmc denali pick up in for check engine lights and it took over 4 hours while I waited and then it was fixed for 2days and I have taken it back 2 more times but couldn’t leave it because they needed it for all day and we only have 1 vehicle I am not happy with your service
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We understand your frustration regarding the ongoing issues with your GMC Denali and the extended wait times for service at Phillips Buick GMC. Your feedback is valuable to us, and we are always looking for ways to improve. Please consider reaching out directly so we can address your concerns more thoroughly and find a resolution that works for you. We appreciate your patience and hope to improve your experience in the future. Sincerely, the Team at Phillips Buick GMC
We had an outstanding experience trading in our previous
We had an outstanding experience trading in our previous vehicle for a 2025 Acadia at Phillips. Our salesman, Gilbert, was very cordial and professional, and answered all of our questions. The whole process was very efficient and we recommend if you are in the market for a vehicle to stop in and see Gilbert at Phillips GMC.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Steve, for your wonderful review! We're thrilled to hear that you had an outstanding experience trading in your vehicle for the 2025 Acadia at Phillips Buick GMC. It's fantastic to know that Gilbert provided you with cordial and professional service. We truly appreciate your recommendation and look forward to welcoming you back for your future vehicle needs! Sincerely, the Team at Phillips Buick GMC
Blake was an excellent salesperson!
Blake was an excellent salesperson! No pressure or tactics. Very nice showroom with comfortable seating!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words, Matthew! We're thrilled to hear that Blake provided you with an excellent experience at Phillips Buick GMC. Our goal is to make everyone feel comfortable in our showroom while finding the right vehicle without any pressure. We look forward to seeing you again! Sincerely, the Team at Phillips Buick GMC
Daniel was the most down to earth salesperson I’ve ever
Daniel was the most down to earth salesperson I’ve ever come across. He was patient with us, answered all questions we had and didn’t make us feel like we were just another person he was making a sale too. Highly recommend Daniel if you’re looking to buy a car here. Wonderful experience all around.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Lacey, for your wonderful review! We truly appreciate your kind words about your experience with us at Phillips Buick GMC. We’re thrilled to hear that Daniel provided you with the attentive and personalized service we strive for. If you're ever in the area again, we’d love to assist you with any future vehicle needs. Thanks for recommending us! Sincerely, the Team at Phillips Buick GMC
Daniel was very friendly and informative.
Daniel was very friendly and informative. He made the process quick and easy. No high pressure sales tactics, just straight forward human interaction. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with us at Phillips Buick GMC and Daniel. Our team strives to provide friendly and informative service without the pressure. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC
The repair was done in a timely manner.
The repair was done in a timely manner. The staff was friendly and informative. I will be back. Thank you,
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that your repair was done promptly and that our staff made a positive impression. We look forward to welcoming you back to Phillips Buick GMC anytime you need us! Sincerely, the Team at Phillips Buick GMC