Reviews
Lithia Chevrolet of Redding
From buying my truck through my first service, I was taken care of perfectly
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for letting others know about your buying experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Logan McShane- General Manager
Fantastic
Great experience! I will continue to buy my vehicles here
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Blayne Odell - Service Manager
I purchased a 2023 Chevrolet 3500 HD high country
Today I purchased a Chevy high country 3500 HD from Billy at lithia Chevrolet of Redding he was honest friendly patient and never made me feel pressured
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Logan McShane- General Manager
Buying a new Truck
was the best experience i had buying a new truck i couldn't asked for better service, Kyle and Jay were very helpful throughout the total process and i will be visiting these guys again for future cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Logan McShane- General Manager
Liars
Well when I purchased my Dodge ram deisel 2 weeks ago I was beyond thrilled with my experience. My sales guy was awesome. We have no complaints about him. When we arrived home a few hours away, we noticed the exhaust break was squealing and wasn't functioning. I called Saraik and explained what was happening. He said they would definitely take care of that for us. So we picked a time for us to come back because we live 3 hours away. We were there for 6 hours and they finally came up with I have a leak in the manifold and they will be ordering parts. I would need to bring it back another time and they will fix it. So just a few hours later we arrived home. The service man called me to let me know they decided to let our salesman go and that my exhaust leak is now his word against mine. They will not be fixing it. So we purchased a 40,000. Deisel that I have to put In the shop. I will never go to Lithia again. They are liars and this is a small community. They shouldn't be able to do this to people. They told me my truck had a 160 inspection. Lies...
- Customer service 1.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience and learn more. Sincerely, Logan McShane- General Manager
Great Job!
Billy did a Great job in handling our transaction, he was knowledgeable and professional, guided us through the process start to finish. Very pleased with the service he provided. I would definitely use him again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Blayne Odell - Service Manager
Excellent Service
I had to pleasure of working with Billy and Nic, they were both very responsive and made the process of buying my new truck easy. I was very satisfied with my experience and would highly recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing about your visit with us, Devin! Congratulations on your new truck! Bill and Nic are assets to Lithia Chevrolet Of Redding, and it is encouraging to hear they impressed you by delivering our trademark service. Thank you for your recommendations. Sincerely, Logan McShane- General Manager
2023 Tahoe
They got us a vehicle we love and a price we are happy with. Billy did a great job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello D Hampton and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Billy was there to provide you with such exceptional service! Thank you again and congratulations on your new 2023 Tahoe car. Sincerely, Logan McShane- General Manager
Bought. Chevy Trax
Salesman Cheyne Birdsong is an awesome salesperson!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Blayne Odell - Service Manager
The best experience. Cheyne is simply the best.
We went in yesterday and got an amazing deal. Cheyne Birdsong went above and beyond for us! We will be forever customers now. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Deitra, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Cheyne went above and beyond to you. Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Blayne Odell - Service Manager