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Steve Schmitt of Litchfield

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (288 reviews)
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–3:00pm Closed
Sunday Closed Closed
New (217) 250-2212 (217) 250-2212
Used (866) 560-9666 (866) 560-9666
Service (217) 807-4143 (217) 807-4143

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (288 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steve Schmitt of Litchfield from DealerRater.

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GREAT POEPLE

HI MY NAME IS MELINDA SCOTT-JONES AN I PURCHASE A WHEELCHAIR VAN FROM THEM, AND LET ME SAY MY HUSBAND AN MOTHER-IN-LAW AN I WALK INTO THIS BUILDING,AND THE MOMENT WE WALK IN IT WAS NOTHING BUT KIND,NICE, POLITE, AND HELP WE HAD A WORKER THAT WE WAS DEALING WITH NAME MIKE ZIPPAY, AND MY HUSBAND WAS ON THE PHONE WITH HIM FOR ABOUT A WEEK SO HE SAY COME IN FRIDAY AN WE WENT THERE AN HE MADE SURE WE LEFT WITH THE VAN WE WANT IT MY HUSBAND IS DISABLE AN THEY HELP TO THE END TO WERE WE WAS ABLE TO DRIVE AWAY IN OUR NEW VAN SO THANK TO EVERY ONE AT STEVE SCHMITT-BURBAKER Y'ALL IA AMAZING

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GOOD SERVICES

I WANT TO SAY THANK YOU TO MIKE ZIPPAY FOR ALL THE HELP THAT HE DID FOR OUR FAMILY MY HUSBAND REALLY NEED THE VAN THAT WE RECEIVE FROM THEM AND MIKE WENT ABOVE AN BEYOND TO HELP US, AN WITH ALL THE HELP WE SAY THANK YOU AN WE WILL BE BRINGING OUR FAMILY TO VISIT AN TRY TO GET A CAR FROM Y'ALL LET ME SAY IF YOU EVER WANT TO PURCHASE A VEHICLE I RECOMMEND THAT YOU TRY THEM OUT THEY HAVE GREAT HOSPITALITY AND THEY WILLING TO DO ALL THEY CAN TO HELP YOU

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Going above and Beyond

My daughter was in the market for her first new car and after visiting a different dealership was directed to litchfield where Greg Bruckert was very helpful - however, the car my daughter was trying to buy was actually in Highland and the promotion ended today - Greg made it possible for us to take advantage of sale and with Evan's help worked out the financing that night - both having to stay late but neither acted at all like that was a problem - we even drove home a different new car until Greg could get the real car from Highland and will then bring car to my daughter - awesome customer service - would recommend everyone to check them out

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dean was great.

Dean and Evan were great to work with. Overall the dealership was easy to work with, they had the car I bought shipped from Highland to Litchfield so I wouldn't have to drive so far to see it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good service, very friendly staff

The service we had was very good, they know the cars. It was also clean and the staff was friendly and helpful. I would send people to the dealership looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Nick was my salesperson. He knew exactly what I needed before I did. Very satisfied with my purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Personable sales force

Found the used car online and drove 2 hours to get it. Everyone very friendly and all worked quickly to complete the paperwork so I could be on my way. Would make the trip again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nice dealership

Although I'm a little bummed that my credit wasn't at the right score to purchade a vehicle, my salesman, Nick, made the experience enjoyable. He's very relatable and easy to talk to. And knows what he's talking about.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Awesome vehicle, polite dealership

Nick Smith was my salesman and he did a stupendous job. I came in not necessarily sure what I was wanting or could afford. Nick is very polite and not pushy at all. We discussed what my vehicle would be for, commuting to school & work and I really liked the green sonic. However, with the student loans i have previously accumulated & lack of necessary funds, I was unable to purchase. I plan to save up for a down payment, though! Thanks Nick & Steve Schmitt - Brubaker for a welcoming and satisfying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Great prices with great service!

Purchased a new vehicle from Mike. We did a lot of searching online. We found the prices great and Mike our salesman was very informative.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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