Reviews
Write a reviewGREAT POEPLE
HI MY NAME IS MELINDA SCOTT-JONES AN I PURCHASE A WHEELCHAIR VAN FROM THEM, AND LET ME SAY MY HUSBAND AN MOTHER-IN-LAW AN I WALK INTO THIS BUILDING,AND THE MOMENT WE WALK IN IT WAS NOTHING BUT KIND,NICE, POLITE, AND HELP WE HAD A WORKER THAT WE WAS DEALING WITH NAME MIKE ZIPPAY, AND MY HUSBAND WAS ON THE PHONE WITH HIM FOR ABOUT A WEEK SO HE SAY COME IN FRIDAY AN WE WENT THERE AN HE MADE SURE WE LEFT WITH THE VAN WE WANT IT MY HUSBAND IS DISABLE AN THEY HELP TO THE END TO WERE WE WAS ABLE TO DRIVE AWAY IN OUR NEW VAN SO THANK TO EVERY ONE AT STEVE SCHMITT-BURBAKER Y'ALL IA AMAZING
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GOOD SERVICES
I WANT TO SAY THANK YOU TO MIKE ZIPPAY FOR ALL THE HELP THAT HE DID FOR OUR FAMILY MY HUSBAND REALLY NEED THE VAN THAT WE RECEIVE FROM THEM AND MIKE WENT ABOVE AN BEYOND TO HELP US, AN WITH ALL THE HELP WE SAY THANK YOU AN WE WILL BE BRINGING OUR FAMILY TO VISIT AN TRY TO GET A CAR FROM Y'ALL LET ME SAY IF YOU EVER WANT TO PURCHASE A VEHICLE I RECOMMEND THAT YOU TRY THEM OUT THEY HAVE GREAT HOSPITALITY AND THEY WILLING TO DO ALL THEY CAN TO HELP YOU
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Going above and Beyond
My daughter was in the market for her first new car and after visiting a different dealership was directed to litchfield where Greg Bruckert was very helpful - however, the car my daughter was trying to buy was actually in Highland and the promotion ended today - Greg made it possible for us to take advantage of sale and with Evan's help worked out the financing that night - both having to stay late but neither acted at all like that was a problem - we even drove home a different new car until Greg could get the real car from Highland and will then bring car to my daughter - awesome customer service - would recommend everyone to check them out
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dean was great.
Dean and Evan were great to work with. Overall the dealership was easy to work with, they had the car I bought shipped from Highland to Litchfield so I wouldn't have to drive so far to see it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good service, very friendly staff
The service we had was very good, they know the cars. It was also clean and the staff was friendly and helpful. I would send people to the dealership looking for a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Nick was my salesperson. He knew exactly what I needed before I did. Very satisfied with my purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Personable sales force
Found the used car online and drove 2 hours to get it. Everyone very friendly and all worked quickly to complete the paperwork so I could be on my way. Would make the trip again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nice dealership
Although I'm a little bummed that my credit wasn't at the right score to purchade a vehicle, my salesman, Nick, made the experience enjoyable. He's very relatable and easy to talk to. And knows what he's talking about.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Awesome vehicle, polite dealership
Nick Smith was my salesman and he did a stupendous job. I came in not necessarily sure what I was wanting or could afford. Nick is very polite and not pushy at all. We discussed what my vehicle would be for, commuting to school & work and I really liked the green sonic. However, with the student loans i have previously accumulated & lack of necessary funds, I was unable to purchase. I plan to save up for a down payment, though! Thanks Nick & Steve Schmitt - Brubaker for a welcoming and satisfying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great prices with great service!
Purchased a new vehicle from Mike. We did a lot of searching online. We found the prices great and Mike our salesman was very informative.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase