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Burns of Gaffney

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (70 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (70 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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An awesome experience with Robert Egerton at Burns

I went to Burns cheverkote not knowing if I wanted to buy a truck or not. There's so many options and different styles that it can become overwhelming but then I meet Robert Egerton his knowledge of the trucks on the lot was very helpful. After sitting down and talking with him he suggested a truck for me to test drive. After driving the truck I WAS CONFIDENT THIS WAS THE TRUCK FOR ME! Thanks to him I'm happy with my decision AND COULDN'T BE HAPPIER WITH HOW HE WAS ABLE TO HELP ME NARROW DOWN AND make it a easy decision and WAS THE BEST truck For my needs . I WOULD RECOMMEND ANYONE THAT IS WANTING TO GET ANY TYPE OF VEHICLE OR UNSURE WHAT KIND YOU NEED OR WOUKD LIKE BEST TO COME TALK WITH ROBERT EDGERTON he will make your DECISION AND BUYING EXPERIENCE SO EASY ,STESS FREE, AND YOU WILL LEAVE KNOWING that you made the RIGHT DECISION! THANKS ROBERT EGERTON ME AND MY FAMILY TRULYAPPRECIATE YOU!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

Fast and friendly, service people go out of the way too help you. Worked in a last-minute oil change for me. No

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Courteous friendly

Courteous and friendly was in and out at said time service dept and sales seemed to enjoy there jobs clean facilities

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Interstate Oil Change

Good turnaround time and nice facility. I needed an oil change on the road. This place was right off I-85 within sight of the interstate. I stopped and they were done in less than an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

They were very helpful & straight forward which is good for business! Matt & ray are very good at what they do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Satifaction is their goal

Had a very positive experience, with the sales person and the rest of Burns Team, No pressure was ever pushed on us , We asked about what we were looking for and Burns delivered, Would highly recommend everyone to stop by there dealership and see for yourself

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car Buying Experience

The experience was awesome. My salesman Josh was great. He was just as excited for me as I was about my new Silverado. He was very informative and helped me set everything up on my new truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We Thank you for giving us the opportunity and hope that you enjoy your new Truck. Sincerely,The Burns Chevrolet Team.

Satisfied

The team members were kind and knew what they were doing. The next time I'm looking for a car I will definitely consider buying from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Car Buying Experience

Scott Young made my car buying experience real easy. Polite, motivated, but not a high pressure sales man. I love my Honda CR-V! I would highly recommend buying your next car from Scott.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Kindly for your business and Congratulations on your CRV. Wishing you the best, The Burns Chevrolet Team.

Excellent service

Felt well cared for throughout the repair process. Nice to have a great dealership so close to the house. Will definitely use them for any future repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for being a part of Burns Chevrolet, and we look forward to handling any of your car service needs in the future. Kindest Regards. BURNS CHEVROLET.