Reviews
Write a reviewCustomer for Life
My son had a power issue with his 2007 2500 HD Silverado truck while driving from Atlanta to Charlotte. Burns was the closest Chevy dealership to him. He took the truck to Burns. They quickly diagnosed the issue. I felt they were honest and trustworthy. I authorized the repairs. Matt our service rep' was fantastic, he explained exactly what this issue was gave me some repair options so that I could make an informed decision when authorizing the repair. I was concerned about how to pay for the repair for my son. Burns allowed me to pay over the phone and my son was on his way. Thanks to the whole Burns team for making what could have been a very challenging situation an easy one. I wish Burns was close to me in Atlanta, they would have earned a customer for life!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for allowing us the opportunity to service your Automotive needs and hope all is going well with the Silverado HD 2500. Thanks again for your Kind words.. BEST REGARDS. THE BURNS CHEVROLET TEAM
Place to go if you need a car
I had a wonderful experience. After emailing to inquire about a particular car I was promptly contacted by Robert Egerton. He was very helpful and went the extra mile to ensure that I got exactly what I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for purchasing your vehicle here with the Burns Family and look forward to servicing your future car needs. BEST WISHES, Burns Chevrolet..
Great experience
Very friendly and easy buying experience. Robert Egeeton was very helpful and made the purchase enjoyable
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing BURNS CHEVROLET and allowing us to earn your business. Enjoy your new vehicle and Warmest Regards.
Sales person "JEFF"
"We were giving EXCELLENT service TUES, & WED. by "JEFF"& also DEBBIE....WE will and WOULD ..invite ...other CUSTOMERS to YOUR...Dealer Ship....Mr & Mrs. (Debbi) Ron W. Fischer
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks again for choosing Burns Chevrolet, hope you enjoy your new Malibu. WARMEST REGARDS, from The Burns Chevrolet Team.
Sale person "JEFF"
"JEFF" & also "Debbie" gave US....EXCELLENT service this past Tues. & Wed....We will Recommend your Dealership to "Other" people...Thanks again
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks again from the BURNS CHEVROLET TEAM. Enjoy your new Malibu and Best Wishes.
Pay Here Buy Here Plan-Great Service
I went to Burns Chevy of Gaffney needing help. A solid dealerhip in the community. My credit is not in the best of shape due to certain events in the past few years. My truck tore up on me the day before and a single working woman with a family I did not know what I was going to do. With all that said I was treated with the most respect. A wonderful salesman that understood my situation and did all that he could to get me a loan for a new (used) car the same day I applied. And with a bank! Thank you so much for a another chance and your help Mr. Robert Egerton you will never know the help you gave me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We here at Burns Chevrolet want to thank you for the opportunity to earn your business and wish you the best of 2016. Warmest Regard, The BURNS TEAM.
Missy carter
Robert Eagerton was our sales man and Bo also helped us through the process. Both were exceptional!!!!! Robert spent lots of time working with us and talking with us. We hope we enjoy our new car as much as we enjoyed getting to know & working with the employees at Burns Chevrolet. It was a great experience for our family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I'm happy
I bought a used Mazda 3 from Burns. I've been buying cars for almost 40 years and this was the easiest transaction ever. The car is great, the price was great, and the salesperson Robert Egerton was easy to deal with and quite straightforward. After I bought the car, I discovered there was no jack. Robert ordered one for me and I received it four days after I told him about it. I'm never thought I'd rate the buying process at any dealer five stars, but I am for this one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
newtruck
Joshua Henley is a great Sales associate. He helped me with everything I needed to be helped with. Got me in the truck I wanted to be in. If you want a nice ride with a good person to take care of you. Go to Burns Chevrolet and ask for Josh.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
new used car buying experience
Was worried about buying a new car, but Josh and the others at Burns made me very comfortable with my decision. It was truly worry free experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase