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Burns of Gaffney

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (70 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (70 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent Service

Joshua was a great sales associate!! He did a wonderful job by putting me in the car I wanted. I came in today not knowing if I was going to be able to get the car I wanted and left with my new vehicle very satisfied. If you need a car go see Josh Henley at Burns Chevrolet!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service, excellent dealership

If you ever need to buy a new vehicle I would recommend this one. Josh Henley was my salesman and even before I arrived at the dealership he kept in contact with me via email when I was just shopping for a car. I arrived and he was absolutely awesome...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service!!!!!

I have had a wonderful experience dealing with Burns Chevrolet over the years. I am blessed and honored to be the one to lead my sister to a new and wonderful experience also. I highly recommend anyone in need of not only a vehicle, but the right deal for your money to go in and see Scott Young, HE'S YOUR MAN!!! THANKS SCOTT YOUNG FOR MAKING NOT ONLY ME, BUT MY SISTER SMILE AGAIN....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service and wonderful salesman

I enjoyed every minute of the experience of purchasing a vehicle from Burns, Scott Young is the man to see when looking for your next source of transportation!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

Buying a car made simple...my salesman, David Clifton made spending money fun with no pressure whatsoever. i would highly recommend this dealership when you need or want to buy a car. I would do it all over again:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Buying Experience

Good local dealership. Sales person was knowledgeable and friendly. Worked out really good deal on a 2105 Malibu. The whole staff there was great to deal with. The sale process went quickly and smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oustanding customer service by Robert Egerton!

purchased a 2016 Chevrolet Cruze, from Robert Egerton the service I had was excellent and fast he was very friendly no problems and will tell friends and family about the great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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excellent customer service

Kenny Schultz is wonderful, wonderful customer service. Very happy with everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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MY SHOPPING EXPERIENCE AT BURNS CHEVROLET

MY EXPERIENCE WASN'T ANYTHING TO BRAG ABOUT. THEY WANTED THE USUAL INFO AND TOLD ME THE SAME OLD STORY. I WAS GOING TO TRADE IN MY CAR FOR ANOTHER. THAT WASNT ENOUGH STILL WANTED MORE MONEY. IN THIS BAD ECONOMY EVERYONE WANTS MORE MONEY. NO LUCK AT BURNS ON PURCHASING ANOTHER CAR. HIGH DOWNPAYMENTS AND HIGH CAR PAYMENTS. GIVE THE WORKING MAN A BREAK.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 2.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Dear Sir, I am sorry you were not pleased with your experience with us. If you will contact me with your name I will be glad to see if there is anything that I can help with. Sometimes we are limited by the banks as to down payments and payments, but I will be glad to review your situation. Sincerely, Sam Burns

Buns burning from the heart

Have had doubts about if I really had a chance at getting another vehicle when my other 1 was on their last leg, but the team at Burns did everything in their power to make this buying experience enjoyable. I have been slingshot around with other dealers but they treated me like family and worked their butts off to help me out. I want to say thank you for the efforts and this opportunity, I will definitely be back as I considered them my family! If you have any questions, let Burns relieve that stress!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your comments, we strive to help. Sam Burns