Skip to main content

Lima Auto Mall

(3,045 reviews)
Visit Lima Auto Mall
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (877) 709-4686 (877) 709-4686
Used (877) 547-9568 (877) 547-9568
Service (419) 909-4172 (419) 909-4172

Reviews

(3,045 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lima Auto Mall from DealerRater.

Want to share your experience with this dealership?

Write a review

Dan was great to work with. Definitely would deal with...

Dan was great to work with. Definitely would deal with him again in purchasing another vehicle from Lima Auto Mall. The used car Sales Manager and Finance department was also great to work with. Never felt pressured into purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The sales staff was very friendly an it didn't take all...

The sales staff was very friendly an it didn't take all day to purchase a vehicle an do the paper work an that makes a big difference.!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Always great customer service! Mike is an awesome sales...

Always great customer service! Mike is an awesome sales rep! And the management and finance team are so helpful!! I always have a great experience at Lima Auto Mall, whether its purchasing a vehicle or bringing one in for service! And of course Rodger is always the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Every person I encountered was friendly and welcoming....

Every person I encountered was friendly and welcoming. Charles was very helpful, knowledgeable and a definitely helped me make the right choice for me instead of pushing for the better sale. I left with exactly what I wanted and the whole process was very quick and painless. 100% would recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easy to work with. No pressure. Made the buy smooth and...

Easy to work with. No pressure. Made the buy smooth and did everything for me. Highly recommend for friendly, exceptional service. Thank you for a great buying experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We received Excellent service and stayed open later to...

We received Excellent service and stayed open later to allowing us to finalize a deal! I would recommend working with Dan and Lima Auto Mal! Thank You!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great dealership. They got everything done so fast and...

Great dealership. They got everything done so fast and the car looked awesome when I picked it up. Would totally go there again to purchase something else. I love my new car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Dan was the only honest salesman out of five dealerships...

Dan was the only honest salesman out of five dealerships I talk to he was upfront and honest and unlike the other dealerships there were no hidden fees with Dan thanks again Dan 110% rating

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I have had many experiences with buying vehicles, and I...

I have had many experiences with buying vehicles, and I was very impressed with Dan. Most of my past experiences were horrible😩. My disdain for car dealerships are now a thing of the past😃. It's refreshing, to not feel preyed upon, especially being a female. Dan, helped me to find a nice, reliable car, and within my price range. He was fast, respectful, professional, and everything was hassle free. I was in and out, and didn't feel like he was being pushy. Highly recommend!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We recently purchased a 2018 Buick Enclave from Dan at...

We recently purchased a 2018 Buick Enclave from Dan at this dealership. We found in talking to him about the vehicle he was very knowledgeable. More than that we found no pressure to purchase this particular car. We left the first time to discuss with each other privately and there were no phone calls to see what was decided. When we returned we were treated with great respect from all personnel and the process of purchasing was very easy. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.