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Lima Auto Mall

(3,045 reviews)
Visit Lima Auto Mall
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (877) 709-4686 (877) 709-4686
Used (877) 547-9568 (877) 547-9568
Service (419) 909-4172 (419) 909-4172

Reviews

(3,045 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lima Auto Mall from DealerRater.

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Went for routine service, oil change tire rotation, for...

Went for routine service, oil change tire rotation, for my Impala. Service people were very friendly and courteous. The service was thorough and provided very valuable information on my cars status. Always a pleasant visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

This is the second car I've purchased from them. They...

This is the second car I've purchased from them. They truelly & honestly go above and beyond expectations. Love Josh Gaines & Dan Cherkas! Thanks again for everything:) So appreciated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

once again , Dan and his crew here knocked it out for us!...

once again , Dan and his crew here knocked it out for us! I was looking for a car for my 17 year old. Nothing fancy... just a car. I searched all over thinking paying cash was the easier route. Every dealership from here to heaven is OVERPRICING GARBAGE . Aaron and Dan went above and beyond to get my son a car that was in excellent condition, and worth the price they were asking. He’s in a great car, that’s 100% reliable and nice and with theirs standard of cars they sell I have confidence putting my son in the vehicle. Dan always goes out of his way to accommodate us, with my car he did the same thing. I’m happy that he called back and got us the car we originally thought we couldn’t get. Because having to go somewhere else was torture! Dan is great at what he does, he will always be the guy to sell us our cars. In a year... we gotta get an additional one for my daughter and he knows we will come back! Thank you , dan. You always go out of your way, even when you had real life going on... You never let that stop you from trying your best to get us this car. We appreciate you!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Good service and offer car wash eberyti.e tovisit for an...

Good service and offer car wash eberyti.e tovisit for an appt. I am appreciative that text each other and the lady who in cash office are froendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bill Cook was a great sales person ,he was not pushy...

Bill Cook was a great sales person ,he was not pushy which we really appreciate it .He got back with us on any questions we ask,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Chris was a great help in picking out my new vehicle. He...

Chris was a great help in picking out my new vehicle. He got me taken care of quickly as i was on a time crunch and really made sure the process was seamless and met my needs and wants.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Eric in the Service Dept was great to work with. Thanks...

Eric in the Service Dept was great to work with. Thanks for taking care of me and being honest. Lima Auto Mall is where we plan on always buying.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Dan was very friendly and appreciated his knowledge on...

Dan was very friendly and appreciated his knowledge on the car he sold me! Thanks again Dan for all your help and patience while trying to decide on a vehicle!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Dan was very knowledgeable and answered all my questions....

Dan was very knowledgeable and answered all my questions. He was not pushy and did not try to up-sale me. Love my new Cadillac!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Had a good day, Mr Dan and the team here at Lima Auto...

Had a good day, Mr Dan and the team here at Lima Auto Mall are very professional and careing. The service I received was quick and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

After driving the new trailblazer around its time to get my fishing gear together. Lots of space and comfortable to drive. Thank you again Lima Auto Mall and Mr Dan