Lima Auto Mall

My family has purchased many vehicles from Lima Auto Mall over the years. Mike T. was very nice and helpful without unwanted pressure. The service department is important to me; they have always given great service.

I have purchased over 25 cars in my life and this was definitely one of the best experiences yet. From our first conversation with Josh until we drove off the lot, everybody was very polite and professional. The first time we called we noticed how upbeat the receptionist was and during my wife's conversation with Josh (He was on speaker phone and did not know it.) how polite and professional he was. We had called a couple of other agencies before calling the Lima Auto Mall Dealership. I decided based on the receptionist and Josh's phone call, quick responses to our questions and his directness, that I would prefer to do business with them than the other dealers we had called. After several more phone calls back and forth and some negotiating we made an appointment the next day we made the 2 1/2 hour trip to the dealership. We were greeted by Charles and he immediately started assisting us. The deal was made with both vehicles being unseen, so we had a couple of bumps but were very pleased with how they were taken care of. I own multiple businesses and understand what reviews, good or bad, can do for a company. So, I wanted to make sure and let EVERYONE know, Including Management) what an absolutely amazing job was done by the receptionist, Josh, Charles and Aaron. They definitely are keepers.

Bill and the rest of the staff were great! They were very helpful and accommodating to fit all of our needs. They were honest and got a deal perfect for us.

From the first call Until we drove away. The staff here are the best I’ve seen. Josh, Charles, Aaron and the Receptionist. GREAT JOB

Everyone I worked with was super nice and very helpful, went over the top to help me out and make sure my insurance was taken care of

Great salesman. Very helpful. Even offered to assist at a later time to personalize vehicle as we had time sensitive errands to attend to. No bs, just straight talk.

Dan was great to work with. He was never pushy, he kept the entire visit light hearted. He was friendly and quick. We were out the door in a just a few hours with our new car. Would highly recommend.

It was an amazing experience. Dan was great. He was very informative and very nice. I would highly recommend them to anyone looking for a vehicle. Thanks for all the help. I love my new car.

Very nice dealership. I would use them again and tell my friends and family to check them out. Mike was not at all pushy and very knowledgeable, made me feel at ease.

Bill Cook was a great salesman and gentlemen, he listened and got us into our new truck right alway. Thank you, Lima Auto Mall and your sales and financing staff.