Reviews
I had new tires put on my 2012 Silverado along with a few...
I had new tires put on my 2012 Silverado along with a few other items taken care of......and they came in under the estimated cost and completed the job ahead of schedule. Fantastic job guys !!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dan was great start to finish! We drove an hour to see...
Dan was great start to finish! We drove an hour to see this truck, he had it pulled up and ready to go. There were no gimmicks or excuses, everything was as advertised on the vehicle! So glad we made the drive.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This was our first experience at Lima Auto Mall. It was a...
This was our first experience at Lima Auto Mall. It was a very good experience. Everyone at the dealership was very friendly and helpful. We are so happy to test drive the new Cadillac. Dan was so helpful and didn't rush us. We love our Cadillac! Thank you , Don and Wanda Rohrs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service and good quality of service as well....
Great service and good quality of service as well. Highly recommend to do business with. Work was also done in a timely and professional manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The sales associate was great. It was a great experience...
The sales associate was great. It was a great experience in purchasing our family’s first new car in several years. We would highly recommend them to other potential buyers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The sales and service department took very good care of...
The sales and service department took very good care of me when I brought my truck in to have bed cover put on and oil changed. I was early but they fit me in and it was greatly appreciated
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dan was the best salesman we ever worked with! He...
Dan was the best salesman we ever worked with! He welcomed us with a down to earth...fun approach without being pushy! We will use him again when we need future vehicles!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dan is the consummate professional. Knows his product,...
Dan is the consummate professional. Knows his product, loves customer engagement, and got us a GREAT deal on our Silverado! Made us feel like family — would recommend 💯!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Car looks like new after nasty crash.Wonderful body...
Car looks like new after nasty crash. Wonderful body shop! Courteous and efficient. Staff is very friendly and helpful, and honest in their repair estimates.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is the 4th vehicle I have purchased at Lima Auto...
This is the 4th vehicle I have purchased at Lima Auto Mall and would highly recommend them to anyone. I was not pressured and once again treated more like family instead of a business transaction. Thank you Eric for the introduction to Dan and thank you Dan and Aaron for making the whole process fun and enjoyable. I look forward to working with you all in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car