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Lima Auto Mall

(3,045 reviews)
Visit Lima Auto Mall
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (877) 709-4686 (877) 709-4686
Used (877) 547-9568 (877) 547-9568
Service (419) 909-4172 (419) 909-4172

Reviews

(3,045 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lima Auto Mall from DealerRater.

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I had new tires put on my 2012 Silverado along with a few...

I had new tires put on my 2012 Silverado along with a few other items taken care of......and they came in under the estimated cost and completed the job ahead of schedule. Fantastic job guys !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dan was great start to finish! We drove an hour to see...

Dan was great start to finish! We drove an hour to see this truck, he had it pulled up and ready to go. There were no gimmicks or excuses, everything was as advertised on the vehicle! So glad we made the drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

This was our first experience at Lima Auto Mall. It was a...

This was our first experience at Lima Auto Mall. It was a very good experience. Everyone at the dealership was very friendly and helpful. We are so happy to test drive the new Cadillac. Dan was so helpful and didn't rush us. We love our Cadillac! Thank you , Don and Wanda Rohrs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great service and good quality of service as well....

Great service and good quality of service as well. Highly recommend to do business with. Work was also done in a timely and professional manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The sales associate was great. It was a great experience...

The sales associate was great. It was a great experience in purchasing our family’s first new car in several years. We would highly recommend them to other potential buyers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The sales and service department took very good care of...

The sales and service department took very good care of me when I brought my truck in to have bed cover put on and oil changed. I was early but they fit me in and it was greatly appreciated

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dan was the best salesman we ever worked with! He...

Dan was the best salesman we ever worked with! He welcomed us with a down to earth...fun approach without being pushy! We will use him again when we need future vehicles!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Dan is the consummate professional. Knows his product,...

Dan is the consummate professional. Knows his product, loves customer engagement, and got us a GREAT deal on our Silverado! Made us feel like family — would recommend 💯!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Car looks like new after nasty crash.Wonderful body...

Car looks like new after nasty crash. Wonderful body shop! Courteous and efficient. Staff is very friendly and helpful, and honest in their repair estimates.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

This is the 4th vehicle I have purchased at Lima Auto...

This is the 4th vehicle I have purchased at Lima Auto Mall and would highly recommend them to anyone. I was not pressured and once again treated more like family instead of a business transaction. Thank you Eric for the introduction to Dan and thank you Dan and Aaron for making the whole process fun and enjoyable. I look forward to working with you all in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.