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Lima Auto Mall

(3,073 reviews)
Visit Lima Auto Mall
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (877) 709-4686 (877) 709-4686
Used (877) 547-9568 (877) 547-9568
Service (419) 909-4172 (419) 909-4172

Reviews

(3,073 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lima Auto Mall from DealerRater.

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Was very happy with the service! Was very fast, approved...

Was very happy with the service! Was very fast, approved and drove off in my car in the same day! Very friendly and smiling facing and great conversation while waiting. Very happy with the way everything was handled and absolutely thrilled with my new car!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Everyone was very nice & helpful. I worked with Chris &...

Everyone was very nice & helpful. I worked with Chris & he was great to work with! I would recommend Lima Auto Mall & Chris to any of my friends & family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great place to buy a vehicle! Anyone looking for a car...

Great place to buy a vehicle! Anyone looking for a car and have an ease of mind knowing the salesman will go above and beyond for you I suggest to buy one here! Thanks again!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

They have a great staff and are nice to everyone who...

They have a great staff and are nice to everyone who comes in. I would recommend them to anyone who is thinking about buying a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great place to buy a vehical

Great place with hot coffee.I was treated very well and respectfully by all agents. The gentleman who sold us our GM certified Equinox was kind and very personable. I couldn’t have had a better treatment any time I’ve been to a car dealer. Thank you for a very pleasant experience, and a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience!

We are very much happy with our purchase of our new Escalade! Everyone was very helpful and made the experience very pleasant. Would definitely recommend them! And would definitely purchase again from them in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Had a great experience and awesomely customer service.

Our experience at Lima Auto Mall was great! Wonderful customer service! Everyone we met was very friendly and welcoming. Would definitely recommend this dealership! We will be returning for all our service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

excellent experience

The employees in service, parts and body shop have always provided excellent service. Body repair is second to none. Excellent paint match and fit for the repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fantastic

Jodi Davidson was my salesperson. My daughter commented right away how nice and funny she was. Very knowledgeable and friendly towards us. Outstanding job on making my purchase run smoothly. I would recommend Jodi to anyone wanting to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The service personnel at Lima auto mall were great.

The service crew was great and kept me very informed on my service. Everything was done in a timely manner. Great job. Did a great job getting me warranty parts

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.