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Lima Auto Mall

(3,073 reviews)
Visit Lima Auto Mall
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (877) 709-4686 (877) 709-4686
Used (877) 547-9568 (877) 547-9568
Service (419) 909-4172 (419) 909-4172

Reviews

(3,073 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lima Auto Mall from DealerRater.

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Great!

Everything was perfect! The people there are very knowledgeable, friendly, and courteous. They are always trying to make sure you have a good experience when you come there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fabulous service!

They are so knowledgeable and helpful. I’m always confident in their service . They go out of their way to make it easy to get my vehicle In.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I always love to come to Lima Auto Mall

I love Lima Auto Mall because they are down to earth and willing to listen to what you want and not try to push you into a car you don't like or don't want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

You want a great experience

I had a great experience. Dan Cherkas is amazing he remembered me from 3 years ago and he goes above and beyond. Thank you very much. I really am glad I was able to locate Dan again. He made sure that I was satisfied and he let me know that he is there for me if I have any questions..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

No pressure, just friendly assistance

Brandon took the time to show us not only the car we initially wanted to see, but also took the time to show us other options that might suit our needs. Throughout the process he was very personable and was only interested in helping us find the right vehicle for us. We negotiated a price that was fair to both parties. Thank you Brandon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Brandon was very helpful in helping us find the exact...

Brandon was very helpful in helping us find the exact car that we wanted. He even did a call back the next day but was not pushy at all. Enjoyed working with him very much. He even helped me set up my iPhone to Link to my equinox and was very knowledgeable answering all the questions we had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great

Excellent dealer. Very good service, great prices and very good product. We had a terrific experience. Would recommend Lima Auto Mall for all my car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome service

The guys are always so nice there, service is always so informative on what needs to be done to the car and what they've done to it. I think that's great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

oil change

came in for an oil change and check up. they found the water pump was leaking. thank goodness. I had just had it changed at another dealer a month ago.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

my Husband and I were shopping for a new car that was...

my Husband and I were shopping for a new car that was affordable and safe for our new bundle of joy! Dan was amazing to work with, helped us find exactly what we needed, and very honest with us. He answered all our questions and didn’t make the experience stressful, we actually had fun while purchasing a car! We will definitely be back to work with Dan when my husband is in need of a new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.