Reviews
Very nice staff
Awesome to work with,had few minor issues with vehicle and they did not hesitate to take care of it. That means alot to me that they stand behind a vehicle they sold.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Welcoming service
We stopped in to look for a vehicle and ended up not having to look any farther. The staff was very friendly and made us feel very comfortable. We worked with Dan Cherkas and he was courteous, knowledgable and easy to deal with. Overall we had a very satisfying experience and was pleased with how thorough Dan was with explaining everything to us. We would definitely recommend Lima Auto Mall to our friends and family!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Frindly and Helpful
Time for an oil change, I was able to schedule an appointment in a timely and convenient manner. I would definitely return and would recommend LAM to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience with with you all
This is a great place to buy a vehicle, they are very nice and very helpful. I bought my new vehicle here and I love it. Great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
a very great place to go
the staff is there to help you to get what you need and understand your priorities that you need . they are very helpful and will work with you with out any hassle or pressure. i would highly recommend you to give them a try
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
She done a fine job
She was kind and courteous recommended to help us with everything we needed and told her she would help us in the future thank you again for doing a good job
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks Jodi Davidson
Thank you so much for your help on the new ride! I'm still in shock about this sitting in my driveway! I will recommend everyone to Jodi at the Lima Automall!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
my 2014 XTS Cadillac needed to be serviced.
They not only got me in quickly, but when I arrived last Friday at 4:30 PM, the door opened quickly, the men gave be immediate attention, and the service on my 2014 XTS Cadillac was done within 45 minutes. the lady that checked me out was also very sweet!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience with Lima Auto Mall. Steve was...
I had a great experience with Lima Auto Mall. Steve was awesome. He was both personable and professional. He went through the operation of all the vehicle features and I would highly recommend him. The rest of the guys at the dealership are great as well. You can’t go wrong at Lima Auto Mall.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Old Silverado Needed Rehabilitation
Jeff Taylor took charge of an initial brakes problem. One thing led to another. Truck was purchased new from this dealership 22 years ago. It has limited duties these days but performs them well for my wife (titled owner) when everything is working acceptably. Jeff worked with an experienced mechanic (Donnie) who provided both good diagnosis and good actual repair. In the end, the truck was back in fine operating order and ready for my wife to use sparingly in the local area for the foreseeable future. Thanks is warranted for the guys directly involved and also to Keith Shockency for managing a quite reputable service department. Bruce Dukeman
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair