Skip to main content

Gateway Kia of Warrington

(303 reviews)

Reviews

(303 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Went to gateway Kia and bought my first car!

Went to gateway Kia and bought my first car! Had such a great experience! Julian and Cassie did such an amazing job making it so easy for me! Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Julian Breux is the best!

Julian Breux is the best! George was good at taking us for a test drive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had such a great experiance with cassie and Julian on my

Had such a great experiance with cassie and Julian on my new telluride car experience so easy. Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This dealership made buying a car a great experience.

This dealership made buying a car a great experience. We had George as our sales person. He was very knowledgeable and accommodating. The process was relatively quick and everyone that works at this dealership creates an enjoyable atmosphere. We are very happy with our new car and will be using them again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick and easy process.

Quick and easy process. Everyone was very friendly and were able to meet our budget and car requirements.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Do not buy from this dealer.

Do not buy from this dealer. Offered $2000 less after only 2 months on a Soul that had to be towed back to them. Also , they never fixed the known engine re call issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Do Not deal with this dealership.

Do Not deal with this dealership. complete lies re: refunds. cannot get straight answers keeps lying & making up useless excuses for refunding money they are holding for 7 wks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

This dealership, especially sales manager Al is the

This dealership, especially sales manager Al is the biggest rip off. Lease end buy out tried to rip me off. Still trying to buy the car out. BEWARE

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Stay away from the used Kia lot.

Stay away from the used Kia lot. They do horrendous fixes on the exterior. Second car in a row with paint issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
Dealer response

Hi Dave, I apologize but I don’t recall assisting you with this issue. Please contact me at your earliest opportunity so we can further investigate and try to resolve this matter accordingly.

Consumer response

Really? Three people knew my situation. I've emailed Sales dept, service dept and my sales guy about the situation. Waited weeks for a response and after I sent another email asking why nobody respond. Your sales manager finally responded, a lot of sarcasm... . Pretty much saying that it's my problem not his and his tired of hearing from me cause I've had nothing but issues since day one of my purchase. 35000 miles and my paint is peeling. Buyer beware.

Great experience

The service department is very fast and efficient. They don’t keep you waiting longer than you need to.And they don’t try and make you do other stuff for your vehicle, other than what you came in for which we love. Alex the manager and his staff make you feel like family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No