Reviews
My New 2014 Kia Forte
Everyone at the dealership was very polite and made me feel very comfortable. The Salesman worked well with me to get me the best deal and have me drive out of there with a brand new car. I will definitely recommend Gateway Kia to my friends. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best Experience I ever had a dealership
On Thursday My fiance and I went to Gateway KIA and met with Lorenzo about possibly buying one car. Lorenzo is the BEST salesman I ever had the privelage to work with. I hate using the word Salesman because he did not try and sale us anything we didn't need. We gave him our thoughts on price and he came in exactly where we wanted to be and we drove off in a brand new KIA Optima. We were so impressed with the service we received we returned the next morning with my fiances car and drove off with another brand new car. Everyone at the dealership were friendly and helpful from the Manager Barry to the finance guy Ron. I would strongly recommend anyone to go to Gateway KIA in Warrington.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Road to My New 2014 Kia Optima
Since my 2003 Chevy Tahoe was getting older, and more and more expensive to repair and fill with gas, I decided it was time to consider a smaller, more practical car. Gateway Kia is located close to my home and I was very impressed with the style and features of the Kia Optima so I wanted to take it for a test drive to see if I liked the way it handled the road. My husband and I read rave reviews on Lorenzo Kemmerlin, and contacted him to see if he would be available to talk to us about the car and perhaps take it for a ride. He was extremely friendly and approachable from the start. He explained the car's features, warranties and details thoroughly and allowed us to test drive the car and we were quite impressed. Our original intention that evening was just to drive the car to see if we liked the ride since we already liked how it looked, and yes, we enjoyed the ride! Lorenzo and his manager, Eric, went above and beyond to work with us on a trade-in value for my Tahoe and they were truly a pleasure to work with, Both my husband and I felt they were working with us and not against us during the entire experience, and neither of us have ever experienced that before in our entire years of purchasing cars! In the end, they put together a package that we could not refuse. Unbelievably, I drove my hot red Optima home that very night. And someday, I plan to come back...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Meghan was very helpful and had lots of profuct knowledge. A man name dave took us to test drive the kia forte and i fell in love.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchasing my new vehicle at this dealership was a great...
Purchasing my new vehicle at this dealership was a great experience. The employees were friendly and courteous, and answered all my questions sincerely. I would highly recommend them to anyone who is interested in buying a Kia product.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a fantastic experience at the Kia dealership in...
I had a fantastic experience at the Kia dealership in Warrington. Both my sale person (Pete Pietrangelo) and the manager (Eric Tunkle) were a pleasure to deal with. They are both true professionals! This was one of the quickest and easiet car purchases I have had in my lifetime! Everybody at the dealership was warm and friendly and willing to lend a hand.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
fromstart to finish sales experiece was exceptionnal ...
fromstart to finish sales experiece was exceptionnal veryhelpfuland informative understood features of car and all my questions answeredtomy complete satisfaction lorenzo laura and eric perfect
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Positive experience. Sales Consultant was not pushy and...
Positive experience. Sales Consultant was not pushy and was easy to deal with. The dealership is convenient for service and was clean and well maintained.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
AWESOME EXPERIENCE
I WOULD LIKE TO THANK JOE WEBER, FOR MAKING MY NEW CAR BUYING EXPERIENCE THE BEST I HAVE EVER HAD. HE WAS VERY QUICK TO COME TO ME WHEN I WALKED INTO THE SHOWROOM,HE TOOK ME TO THE CAR I WAS ASKING ABOUT, THE 2013 KIA RIO,EXPLAINED EVERYTHING ABOUT THE CAR,EVEN ENTERED ME TO WIN IT FOR FREE,THEN WE SAT DOWN HE TOOK MY INFORMATION FOR FINANCING,THEN WE WENT FOR A TEST DRIVE,WHEN WE CAME BACK,I WAS DRIVING AWAY IN MY NEW CAR.I WILL REFER ANYONE LOOKING FOR A KIA TO THIS DEALERSHIP! THANK YOU JOE AND ALL THE FINANCE TEAM WHO HELPED PUT ME IN MY NEW RIO!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Easiest car buying experience I ever had Lorenzo took...
Easiest car buying experience I ever had Lorenzo took me through the whole process and explained all the details from financing to features and benefits
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car