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Ultimate Image Auto, Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (147 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (147 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Best vehicle buying experience I've ever had

Greatest group of people I have ever worked with from the sales department to the finance department. Three hours in and out. I highly recommend ultimate image auto to anyone looking for a vehicle. See Bobby Jonathan if you can in sales . He is awesome. Bobby even delivered my vehicle to my home . Now that is customer service !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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What a crap of Service....

Poor sales and customer service. I would never buy from them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Beware

The spot delivery is a joke. It lets you drive while they finance but I was told I had a financial company and they showed up on my credit report but they were concerned about the down payment and the credit manager would not accept all income. If I can prove pick up cans make reasonable income what is the problem.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Purchased a family car with great service!

Bobby helped us find the perfect vehicle for our family. I strongly recommend that you ask for him! He was very knowledgeable about all of the products and went out of his way to assist me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I had great experience

I would like to say that ultimate image has been a great experience to me. They have a great staff. They work really hard to help my family with getting a car. I would like to say thank you Dale for taking the time to work with me a my family. She went every step with us to make sure we got a car. Thank you so much Dale

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Above and Beyond Definitely

This dealership was actually the last place I went looking for a good, reliable economically logical used car. After my experience with the friendly, knowledgeable staff, I realized it should have been my first. Angelo and his team were very very efficient in helping me find just what I was looking for. The whole process was just perfect. From the initial contact, to me driving off the lot with my vehicle. I am recommending this dealership for these reasons.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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What a great Christmas gift!!!

My wife and I had a great experience at Ultimate Image Auto. Ms. Dale was great and very helpful. We love our new car and we would recommend them to anybody who is looking to buy a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dreams Come True

Angelo Mickens Is prominent and amazing. His drive to get the deal closed is epic. He focused on our suggestion and gave us a great selection. The costumer service was amazing! When you need a care head over to Ultimate Image and see Angelo Mickens he will get you in the car that will make your dreams come true. Thanks Ultimate Image.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Review

My name is Anthony Tribue and Marco is a really good salesman. He was really good at helping me find the the car that I needed. I hope that he can continue to be successful ?. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This place changed my life

I HATE CAR DEALERSHIPS. They put your hopes up and crush them. This place was different, they were actually really nice and genuine despite my bad attitude towards them. I was driving a wrecked piece of junk old car. It took maybe all of 4 hours and I was in a brand new (to me ) Nissan sentra '14 . I am in loveee!!. I don't have crazy high payments or interest rate and I don't feel cheated. I am seriously so happy I drove an hour and 20 mins to see these guys. Bobby Jernigan was the nicest guy ever. Thank you so much Ultimate image Auto , you changed my life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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