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Ultimate Image Auto, Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (147 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (147 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Bobby helped me find the perfect car!

Bobby helped me and my friend find the perfect car for our needs! He was a great negotiator without the pressure of making a deal. I would recommend Bobby to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great dealership

I am so skeptical of car salesmen, they're always pushy and short with you. I decided to go to Ultimate Image because I love their commercials and was hoping their staff was different than all the other car lots in town. Let me say they have the absolute best team around. Bobby was the most helpful and honest salesman. He got me into my 2013 Altima and I LOVE my car. If you're looking for a great used car I highly recommend going to Ultimate Image and working with Bobby, he's the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly, excellent, and wonderful

Cole was very helpful to me, my mom, and sister! It did take a lil while, but he didn’t give up! Love ultimate image!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent customer service

My husband and I were looking for a vehicle for our ever growing family. We had been looking all over town and finally stopped at Ultimate Image. Bobby was the best salesman we have ever worked with. He was so knowledgeable and friendly. The entire staff was great throughout the buying process. We will definitely let our friends and family know what a great experience we had buying from here. And those commercials are a hoot!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent customer service

My husband and I needed a good vehicle for our ever growing family. We had been all over town looking but once we stopped at Ultimate Image we knew we were at the right place. Bobby was the best salesman we have ever worked with, so knowledgeable and polite. The entire staff was great throughout the buying process. We will definitely let our friends and family know about our experience. And those commercials are a hoot!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Experience Ever!!

After a long an agonizing couple of weeks; I was able to call Marcus at Ultimate Image Auto and finally get the Altima I always wanted. Thanks Marcus and the Ultimate Team for helping me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bobby Made my Day !!!!!!!

When I got there it seemed as if he was already waiting on me. I felt as if i had known him for years. made sure i not only got what i need for my family, He made sure i got what i liked. Great place Good people. He worked hard for me, #TeamUltimateImageAuto

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

No Customer Service after Buying Vehicle

The excellent customer service that I received during the buying process stopped as soon as I walked out the door. Was told nothing was wrong with the vehicle and that all of their vehicles are inspected by their mechanic before they go on the lot for sale. Had not had the vehicle a week before it had to go to their mechanics shop, who told me my vehicle had never been there before then. This mechanics shop must be used for them to honor their so called 3,000 mile/90 day warranty. It was in that repair shop 3 times and all of the issues were not addressed or repaired. I finally took it to a reputable shop and when I left that shop, all concerns and repairs were completed to my satisfaction. I had to pay for the repairs, but at least it is now fixed and running like it should. Buyer beware before you buy a used vehicle from Ultimate Image.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Found the ONE!

This was my first car purchase since 2003. So I was extremely leery. The service was fantastic and very convenient for me. Took care of paperwork in a very short amount of time. Never felt pressured in fact I left went did some homework came back an hour later and purchase the car. Fair price. But the commercials still drive me nuts!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Favor

Ultimate Image is a great place to purchase a vehicle. The customer service them they have there is awesome!!! THANK YOU Alexis for your time, patience and most of all your professionalism! I absolutely love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.