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Randy Wise Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (244 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (244 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Ian and Shawn were great! They made sure to get me the...

Ian and Shawn were great! They made sure to get me the best deal possible and went out of their way to find the car I purchased from out of state They also gave me detailed explanations about how to use all the new gadgets in my car. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was the best car buying I have ever done. It was a...

This was the best car buying I have ever done. It was a friendly dealership and great price thanks to them im on the road again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

EXCEELLENT CUSTOMER SEVICES

I was shopping for a BMW X3 and they had one. My salesman Mr. Abernethy was so helpful. He didn't pressure me to buy. Mr.Abernethy answered every question.I have found a dealership and salesman that I'm pleased to tell my friends and family about. Excellent experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I found the car on AutoTrader because it was within the...

I found the car on AutoTrader because it was within the price range and mileage that I wanted. I had never been to this dealership before, so I asked them if I could take the car to an independent mechanic to have it inspected during the test drive, which they were happy to let me do. The 70 point inspection was clean, and the few minor issues that did come up (wheel alignment and leaky battery) were taken care of quickly and without any hassle. Although they did walk me through the different warranty options, they were not pushy about them, which I appreciated. They were up front about all the fees associated with the sale, and didn't try and slip in extra charges. Whenever I called with a question, they were prompt to respond and were very helpful. Had it not been for a slight hitch with my credit union, I would have driven off the lot the same day as the test drive (Friday), but as it was I had the car by Monday once my credit union was open. Overall, they were very helpful and friendly throughout the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I drive a fleet vehicle and John Durand went above and...

I drive a fleet vehicle and John Durand went above and beyond to deliver this car and to transport my previous car to its new owner I had left a few personal belongings in the car and he made arrangements to have them delivered to my home during a blizzard to save me a trip back to the dealership. John understands customer service and I will always recommend him for any car buying needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This was my first time buying a new car. Because of that...

This was my first time buying a new car. Because of that and the fact that I am young, I was extremely nervous that a salesman would be pushy and rush my decisions. I worked with Steve Abernethy, who was better than any salesperson I could have asked for. He was kind, informative and personable. He let me take as much time as needed to make sure I was making the right decision for me, and made it obvious he had my best interest in mind. Because of him, and the everyone else at Randy Wise Ford, the process of buying a new car was simple and comfortable. I am so happy with how everything was handled, I can guarantee I will be going back to Randy Wise Ford and Steve for future questions and/or purchases!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

John is the BEST! He made my first purchase of a car a...

John is the BEST! He made my first purchase of a car a memorable and enjoyable one! He did everything in his will power to help me obtain the vehicle I've been looking to get. I couldn't have asked anything more of him and I will most definitely refer him to anyone I know looking for a new/used car. He'll be the person I come to in the future anytime I'm looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

I had never driven or owned a Ford. I dropped my son off...

I had never driven or owned a Ford. I dropped my son off at soccer practice, and GPS'd the nearest Ford to take a look at one. When I went in, I wasn't sure what to expect, but not only did I really like the Edge, but Steve Abernethy was extremely helpful without being pushy. He was very knowledgeable, and made the whole transaction easy and smooth, without any pricing 'games'. He followed up when he said he would. I would definitely recommend Randy Wise, and am planning on returning when my lease is up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

John Durand was by far the BEST car salesman I have ever...

John Durand was by far the BEST car salesman I have ever worked with!!! John made the transaction smooth and pleasurable. I will do business with John in the future and will send everyone I know to John Durand and Randy Wise Ford!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Everyone here, especially Steve Abernethy, was very...

Everyone here, especially Steve Abernethy, was very helpful and nice! I used to work in sales so when I am looking for a specific product, I look for customer service people that smile, aren't pushy and will work with my needs as a customer and this dealership exceeded my expectations. I am very pleased with my car and the extremely helpful service. If anyone is looking for a great deal on a car this would be my first choice for a dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.