Reviews
Write a reviewI had a wonderful experience at Randy Wise Ford. I told...
I had a wonderful experience at Randy Wise Ford. I told the used car manager what I was looking for and within 2 hours he had the exact suv I was looking for.. The salesperson Ean was extremely helpful through the whole process. I have already recommended Ean and Randy Wise Ford. I love My Suv. Rita Skelly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Having bought many vehicles in years' past, I've...
Having bought many vehicles in years' past, I've had many experiences with dealerships. Some good, some not. This was my first Ford vehicle I purchased, the 2012 Ford Escape. Since I schedule and make parts for the Ford vehicles, work with Ford employees, it was a good time to support the company. When I first met Mr. Durand I felt completely comfortable. He respected what I wanted and worked toward the same goal for each of us. For me to walk out with my new Escape at a price I felt was fair and for him to sell a vehicle. Both were accomplished in a short amount of time with complete professionalism. He was very knowledgeable to support his product and was very gracious when following up on questions and service needs. I will be back to visit when purchasing my next Ford and would recommend him and Wise to anyone who wants a fair deal without the fluff! I know I will be a long time customer for years to come. Great first impression! Regards, Raquel Hahn
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The vehicle purchase I recently made from Robert Warren...
The vehicle purchase I recently made from Robert Warren was the first I ever had met him. Robert did things even after my purchase that were far beyond what I would ever had expected to make sure I was completely happy. I can't say enough about Robert and would recommend Randy Wise Ford to my family, friends and anyone looking for a new or used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everything about dealing with John and the other staff...
Everything about dealing with John and the other staff members was an excellent experience. The dealership itself was very nice and well kept. I would highly recommend this dealership and John to anyone looking for a new Ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
After test driving a Ford Focus and several...
After test driving a Ford Focus and several competitor's cars, I contacted Randy Wise Ford with a specific request for a Ford Focus Titanium (Tuxedo black metallic with Titanium handling pkg, sunroof, and NAV). My salesman, John Durand, located the exact car in an hour, had it transported to Randy Wise, prepped and delivered it to me the next day. He applied all available Ford incentives, gave me a great price that no one could beat, and had all the paperwork ready to optimize the leasing experience. I was in and out in an hour or so with a great car at a great price. I have always driven foreign cars, but wanted to come back to a car made in Michigan and the Focus does not disapppoint. With the 355 watt Sony Stereo, Titanium trim with handling pkg and slick color, I have been having a blast with this turbo car, getting 34 mpg in mixed driving. John Durand and the finance manager really did a wonderful job with my purchase and I can recommend the dealership due to my "5 star" experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I could not be happier to purchase my vehicle and work...
I could not be happier to purchase my vehicle and work with such delightful people. Everyone was very helpful with all my questions and very detailed in explaining all the paperwork to me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Finds the car I want at the price I need. Great service....
Finds the car I want at the price I need. Great service. I call John with my needs and he finds the solution . Dealership is in a new nice modern building.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The salesman and dealership were very cooperative and...
The salesman and dealership were very cooperative and organized. Took matters into their own hands and made things work. Extremely friendly and I would definitely refer the dealership to others. Overall excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We were contacted by Justin Murdock after submitting a...
We were contacted by Justin Murdock after submitting a autotrader appraisal onine. He was very in narrowing down the right vehicle for us. Even working with his team to get us the highest amount for our trade. We were thankful for his persistence with us and making sure the vehicle we were interested in was at the dealership location for us to see. He was quick and thorough.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
John was a pleasure to work with he was urgent in...
John was a pleasure to work with he was urgent in responding to my questions and very patient with me. I encourage anyone looking for a Ford vehicle to contact John Durand at Randy Wise, well worth it. He found exactly the model and options we were looking for at a good price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car